American Airlines Cuts Ties with Silver Airways: The Impact on Your Travel Plans [Roundup]

by Gary Leff

News and notes from around the interweb:

  • American Airlines drops Silver Airways as a codeshare partner. Silver Airways no longer flies north of Greenville-Spartanburg airport in South Caroline – they’ve dropped all airports to the North..

    They don’t fly from American’s Miami hub. They reach a couple of places American doesn’t touch, out of Fort Lauderdale, and they do intra-Florida flying. And they’re bleeding cash. A year ago they were at risk of being kicked out of their Fort Lauderdale airport hub for failing to pay rent.

  • Hotels (and regulators) take note: more powerful showers use less water overall. Data shows reduce the flow, people stay in longer. And if you really want to cut water consumption, do what Emirates and Etihad do for their inflight first class showers on the Airbus A380: install a timer!

  • Dave Portnoy says the Tampa EDITION hotel is so bad its owner should be thrown in jail. But if you’re booking a $5,000 per night suite in Tampa aren’t you the idiot who should be thrown in jail? Or, if you have 44 million Amex points on a Black Card maybe get a Schwab Platinum, cash out the points, and you’ll feel better about spending the money?

  • The renovation-in-progress 1,501 room Ipanema tower at the Rio hotel in Las Vegas is now a Hyatt. Close-in midweek rates have been as low as the $20s, and top tier elites are exempt from resort fees. Great mattress run for elite nights, even if you’re staying somewhere else! Here’s a look at what the renovation looks like.

    Angelina quickly asked me if I needed my 4pm late check-out (a good sign!) and went over the breakfast benefits with me. Currently, Hash House A Go-Go is the only breakfast option, but there’s no per-person dollar limit on what you can order.

    Angelina asked me if I wanted a complimentary upgrade to a suite. She was quick to point out that while it was a big suite (1,600sf) it was not yet renovated. I told her I wanted to stay in a renovated room.

  • Wait wut

  • Look, if you feel you’re dealing with someone hostile in customer service – airline or really any company – there’s little value in continuing the interaction. It won’t get you anywhere. Don’t try to educate them, certainly don’t tell them they’re being unprofessional. Just hang up, call back, move on to someone else. (And be open to the possibility that if you keep getting the same answer, maybe that is… the answer… and if multiple people are equally frustrated, maybe you are frustrating them and try a different tact.)

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. Ron Filipkowski is an ultra partisan member if the fifth column and a professional propagandist.

  2. Leftists love to explain the argument of their opponents in the most disingenuous and dishonest way. How about just explain your own stance? They can’t, because they don’t believe in anything, just empty platitudes and virtue signaling.

  3. I really like the Edition Tampa but pricing that suite at $5k does set some ridiculous expectations.

  4. Its the nudge theory. If you nudge people or create circumstances where people voluntarily change behavior then you do not have to ban the behavior. Banning flying will be unpopular and wont work for medium and long haul flying. Everyone knows theres no way there is ever likely to be electric power planes flying anything other than short haul flying. When short haul flying has been banned in Europe, airlines simply add more longer haul flying to replace it. Instead of banning longer flights or individual travel quotas, its easier to find ways to get people to voluntarily reduce their travel.

  5. The article says Silver drops service to all airports north of GSP? Where did they fly? DCA? LGA?

    I knew Silver flew to CHS and SAV and that was about it except for Florida and Bahamas.

    They have been a long time UA codeshare partner.

  6. @Mantis: Well said.

    Switching gears to Silver airways… it’s been a long time since since we’ve heard any positive news about them. It’s a shame because the ATR seems on paper like the perfect plane for intra-Florida and Florida-Bahamas. But then it can’t fly over the top of the thunderstorms that are common in the area, and they don’t build enough slack into the system to reliably recover from delays. So people end up booking away from them or just driving considering they can’t count on getting the time savings from flying.

  7. Mantis, I’ve never me a liberal as you described. Propaganda, and you guys fell for it. Watch who’s God you follow.

  9. I believe the AA/3M codeshare service applies to two/three former AA Eagle routes ex-SJU.

    Its been my experience that codeshare agreement cessations usually have a 45 to 60 day – sometimes more – window to wind-down. This one occurring with less than 30 days suggests (to me) a breakdown with some financial aspect of the agreement – likely with the Airlines Reporting Company (ARC) reconciliation process. Or, could be at the pre-reconciliation stage with 3M’s ability to secure (i.e., with cash, a letter of credit, or surety bond) those ticketed funds destined for processing via ARC.

    Assuming 3M doesn’t shutdown between now and 31March, AA will at the least avoid the added financial burden of potentially of having to reaccomodate codeshare passengers affected by a shutdown.

    It’ll be interesting to see if any of 3M’s other codeshare partners follow suit.

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