News and notes from around the interweb:
- Will Expedia shutter their Orbitz and Travelocity brands? (Skift) Orbitz was the airline industry’s own answer to online booking, eventually sold off, and Travelocity was another major competitor. All under the Expedia banner now.
For online booking the big players are Expedia and Booking.com and neither one innovate much other than in how they sell customer eyeballs to hotels. A shame, really, online booking hasn’t improved and customer service is atrocious. There’s such an opportunity for a better product and instead the only real question is how to monetize eyeballs rather than earn a return by delivering a quality product that helps people travel better.
- GHA Discovery extends all elite status through 2023
- Supposedly $28 beer and $11 fries isn’t allowed at New York airports and the Port Authority was going to step into action but what about $24++ burritos at Newark? (HT: @saianel)
— Yasir Raja (@YasirWRaja) January 22, 2023
- Permanently banned from Hertz for accidentally returning car to Avis
- “Lufthansa has overcome the crisis. But CEO Carsten Spohr can’t get rid of the biggest weakness: the mentality problem. Like hardly any other company in Germany, the airline is struggling with itself – at the expense of its customers.” (In German, use your browser’s translate feature)
- Woman wants $3000 after hotel worker entered her room at midnight to deliver a fruit platter. Always double lock your door and use the dead bolt!
- A Motel 6 costs $854 during the Super Bowl