American Airlines updated its stroller and wagon policy for families with children a couple of weeks ago. There is no longer any weight restriction on strollers – whether or not it can be brought on board is now entirely dependent on whether or not it is collapsable.
In their rush to light their business model on fire, with checked bag fees, expiring flight credits, devalued frequent flyer programs and paid seats, Southwest Airlines has moved quickly to implement changes but hasn’t done the work to make those run smoothly or to maximize revenue.
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TSA employees have learned this trick, “invading” the Aspire Lounge at the Ontario Airport in California run by Swissport. They don’t ask for boarding passes either. After all, that means more card swipes – and they get paid per swipe.
I figured if I showed up in Venice during the week, rather than a weekend; after true peak of peak dates (when the city stopped imposing its transient tourist tax); and stayed in a more residential area, away from the tourist sites (Piazza San Marco and St. Mark’s Basilica, the Doge’s Palace, Rialto Bridge) I wouldn’t mind so much.
American Airlines passengers shared that a flight attendant named Shannon followed them off their aircraft and outside to the curb at Washington’s National airport “with intention to stalk, intimidate, harass and cause great emotional distress to a black couple” after she’d threatened to put the man “on the ‘no-fly list’ after he wanted to finish his water when she came to collect it for landing.
A few days ago two parents left their 10 year old behind at the Barcelona airport because they discovered at check-in that his passport had expired and lacked a visa for travel. They boarded their flight without him, figuring that a relative could pick him up later instead of delaying their trip.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
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Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
