About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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German Hotel Told Israeli Travelers “No Jews Allowed” — Then Claimed It Was Just Fighting Fake Bookings

Jun 03 2026

Israeli travelers trying to book a hotel in Bavaria say they received a reply that should be unthinkable in Germany: “Sorry, there are no Jews allowed in our hotel.” The hotel later acknowledged an employee sent the message, apologized, and claimed it was responding to suspected fake bookings — as though “No Jews allowed” were a normal anti-fraud policy rather than exactly what it sounds like.

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American Airlines Poised To Buy Widebody Planes Again — After Retiring 40% Of Its Long Haul Fleet

Jun 03 2026

American Airlines spent the pandemic shrinking into a more domestic, partner-dependent airline, retiring 40% of its long-haul fleet and avoiding new widebody orders for years. Now, as management tries to reposition American as a premium global carrier, a new widebody order appears back on the table — with Boeing 787s and Airbus A330neos looking more plausible than they have in years.

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American Airlines Flight Met By Hazmat After Service Dog Mess Makes Passengers Sick

Jun 02 2026

An American Airlines regional jet from Nashville to Washington National was met by hazmat crews after a so-called service dog made such a mess in the cabin that passengers became sick. Genuine service animals can have accidents, but this is exactly why travelers are fed up with fake service-animal paperwork: a trained working dog is not supposed to turn a cramped regional jet into a biohazard.

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Milan May Open Its Convenient Airport To Long-Haul Flights — But Only For Business Class Passengers

Jun 02 2026

Milan may open its close-in Linate airport to long-haul flights for the first time — but only if every seat is business class. The draft carveout would let premium passengers skip faraway Malpensa for all-business narrowbody flights, with New York the obvious first target, while economy passengers remain shut out of the city’s most convenient airport.

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Nashville Airport Opens Bidding For A Massive Credit Card Lounge — Will Amex, Chase, Or Capital One Win?

Jun 02 2026

Nashville airport’s long-rumored credit card lounge is now a real bidding opportunity: 20,600 square feet, a required $20.6 million buildout, premium food and drinks, private bathrooms, family or gaming space, and a 15-year lease. American Express and Chase have already been in discussions, Capital One has every reason to look, and the winner could make Nashville one of the biggest bank-lounge battlegrounds in the country.

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Southwest Passenger Finds Garbage And Brown Liquid On Seat — Gets Yelled At For Moving To Empty Row

Jun 02 2026

Southwest’s new assigned-seating era is already producing the kind of customer-unfriendly absurdity the old airline used to avoid: a passenger says her assigned seat had garbage and brown liquid on it, but when she moved to an empty row she got yelled at instead. The deeper problem is that Southwest is trying to enforce a paid seat model before it has the premium product, technology, or consistent crew guidance to make it feel anything but hostile.

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