About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Sean Duffy and Gavin Newsom Are Now Sparring Over Pandemic Mask Rules and Airplane Dress Codes — A Fight That’s Really About 2028

Nov 23 2025

Sean Duffy and Gavin Newsom are suddenly relitigating pandemic mask mandates and arguing over how people should dress on airplanes — a bizarre clash years after the rules ended. The exchange isn’t really about masks or manners at all, but about positioning for 2028 and appealing to their respective bases.

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Hyatt Regency Austin Finishes Its Full Renovation — What’s Better, What’s Gone, And Why It’s Still A Category 4 Sweet Spot

Nov 23 2025

Hyatt Regency Austin has completed its renovation, with modernized rooms, a redesigned lobby, an upgraded market, and a suite-upgrade approach that’s unusually generous for a Category 4 property. It’s still one of the best ways to use a Category 1–4 certificate, especially during peak Austin events like SXSW, where cash rates can top $750 while award nights run just 18,000 points.

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Delta’s New Red ‘Wait Here’ Boarding Lines Confuse Passengers — They’re Designed for Security and Staffing, Not Convenience

Nov 22 2025

Delta has added bright red “wait here” lines before gate podiums, and many flyers say the new markings feel confusing or unnecessary. While the airline frames them as a customer-experience improvement, they’re really aimed at preventing stowaways, improving biometric scans, and making single-agent boarding easier—not at passenger convenience.

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Wide-Open Swiss Business Class Awards for Summer 2026 — Up To 9 Seats Bookable Through United, Aeroplan and LifeMiles Now

Nov 22 2025

Swiss has released unusually wide-open business class award space for summer 2026 — in many cases up to nine seats on the same flight. Routes from Boston, New York, Newark, Chicago, Washington Dulles and Montreal are all included, and the space is bookable through United MileagePlus, Air Canada Aeroplan and Avianca LifeMiles using transferable points.

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Holiday Inn Eliminates A La Carte Breakfast December 1 — Internal Guide Shows A Two-Person Buffet Built Around Reused Pastries

Nov 22 2025

Holiday Inn will stop offering any cooked-to-order or à la carte breakfast on December 1. Every property in the U.S. and Canada moves to a standardized buffet, and the brand’s internal guide shows just how minimal that operation can be. Hotels only need two staff to run the entire service window, the required menu is tightly limited, and pastries can legally be held and reused for up to 24 hours.

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Air India Forgot It Owned a Boeing 737 for 13 Years — And Only Discovered It When the Airport Demanded Its Removal

Nov 21 2025

Air India has sold a 43-year-old Boeing 737-200 that sat abandoned at Kolkata airport for more than a decade because the airline had literally forgotten it owned the aircraft. The jet only resurfaced after the airport asked Air India to remove it, revealing how badly the former state-run carrier’s records and oversight had deteriorated prior to privatization.

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