About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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U.S. Airlines Are Quietly Preparing For Spirit To Shut Down — Cash Deadline Hits As Soon As Saturday

Dec 12 2025

Two major U.S. airlines are quietly drawing up contingency plans in case Spirit can’t secure its next $100 million lifeline and has to shut down operations. A crucial cash deadline hits as soon as Saturday, and with no sale or standalone reorganization plan yet on file, Spirit’s future now depends on what its lenders are willing to accept.

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How I’m Maxing Out Citi Strata Elite’s Huge Point Bonus And Double Dipping Its Travel Credits In Year One

Dec 12 2025

Citi’s new Strata Elite card doesn’t just come with a 100,000 point bonus – its Splurge, Blacklane, and $300 hotel credits are timed to the calendar year, so you can use them twice in your first cardmember year. Here’s exactly how to stack those perks, plus Priority Pass and Admirals Club passes, to squeeze the maximum value out of year one.

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I’m The Perfect Customer For The “New” Southwest — But I Still Book Away Because The WiFi Is Useless

Dec 12 2025

I’m exactly who Southwest’s “new” model is supposed to win over: Austin-based, flying their monopoly DCA–AUS route, happy to pay for extra legroom and rarely checking a bag. But I still book away because their wifi is effectively useless, turning a “premium” seat into lost work time instead of an upgrade.

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Passenger’s Nonstop Gas Turns 5-Hour Flight Into Febreze, Masks And Gagging — Here’s Why The Stench Never Cleared

Dec 12 2025

Airplane cabin air really can be clean and still smell awful. On one 5-hour flight, a gassy passenger reportedly let loose every 15–20 minutes, leaving nearby rows gagging while flight attendants sprayed Febreze and handed out masks. HEPA filters do a great job on particles and germs, but they don’t remove most odor molecules — so if someone keeps “refreshing” the smell, especially in your section of the cabin, the stench can linger no matter how many air changes per hour the aircraft cycles through.

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First Look Inside American Airlines New A321XLR — Business Class Suites With Doors On A Narrowbody, Better Premium Economy And Hot Meals In Coach

Dec 12 2025

American’s new A321XLR squeezes a surprisingly premium experience into a narrowbody: 1–1 business class suites with doors, an upgraded 2–2 premium economy cabin and seatback screens and power at every seat. I toured the aircraft at JFK before it enters service, including the galleys and rear ovens that will let American serve hot meals in coach on long, thin routes.

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Southwest Has A Secret “Infinite Legroom” Seat — Here’s Why It Exists And How To Grab It

Dec 11 2025

Southwest has a “secret” infinite-legroom window seat on its 737-800s and MAX 8s: 16A and 16F, with nothing at all in front of them. They only exist because FAA overwing-exit rules force Southwest to delete the window in the row ahead, and a 175-seat cap in the pilot contract means that missing seat costs the airline nothing. I’ll show exactly where to find these seats, why they exist, and how other airlines like American and Delta have their own versions too.

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American Airlines Crushed A Family’s Stroller — Promised To Pay, Then Rejects Claim As ‘Normal Wear And Tear’

Dec 11 2025

American Airlines crushed a family’s stroller in a jetbridge lift, promised to pay for the damage, and then turned around and called it “normal wear and tear.” Here’s what really happened, and the exact steps you should take to fight back — from escalating your claim to DOT complaints and small claims court.

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New Global Alaska Airlines Still Has IT Like A Regional — Bug Adds $500 Fuel Surcharges To Its Own London Award Tickets

Dec 11 2025

Alaska is busy turning itself into a global airline, flying Hawaiian’s 787s from a new Seattle long-haul hub to London and beyond. But its IT still behaves like a regional carrier: if you book a London–Seattle award that starts on British Airways, Alaska’s system misreads its own 787 flight as BA and slaps roughly $500 in “Alaska-imposed” fuel surcharges on top of 150,000 miles — an expensive bug for anyone spending Atmos Rewards points.

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