About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Delta’s Viral Trading Cards Dominate Social Media – But Did You Know United Has Them Too?

Feb 08 2025

Delta Air Lines became a social media and news sensation in recent years for their long-standing program offering aircraft trading cards that pilots can carry to give away to passengers. The program flew under the radar for decades but has become far more well known over the past few years as passengers go viral asking for them on TikTok and Instagram.

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Miracle On The Baggage Belt: How A Six Pack Of Champagne Cheated Congo’s Airport Odds

Feb 08 2025

A reader shares a photo of “A six pack of Veuve Clicquot that came down in baggage claim in Goma, Congo.. completely intact.” And I have so many questions!

These aren’t bottles of La Grande Dame – was it worth it to check these? And why pack them without better protection? Did the passengers pay customs duty? It was going to be tough to conceal them leaving baggage claim!

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American Airlines Flight Delayed 4 Hours Due To ‘I Have a Bomb’ WiFi Network—Passengers Marched In A Line For Re-Screening

Feb 08 2025

American Airlines flight 2863 from Austin to Charlotte was delayed four and a half hours on Friday afternoon because a passenger named their wifi network “I have a bomb.”

Police boarded the aircraft and asked the passenger with that network name to identify themselves, but they did not. Passengers were all taken off the aircraft and held, cordoned-off in the gate area.

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‘Bribes Were A Job Perk’: China’s Leaked Complaint Triggers Mass Firings at Jakarta Airport

Feb 07 2025

Indonesia’s Immigration and Corrections Ministry dismissed 30 officers from the Jakarta airport after numerous allegations they were demanding bribes from Chinese travelers. A diplomatic letter from the Chinese Embassy in Jakarta detailing 44 extortion cases was leaked, putting pressure on the Indonesian government to act.

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The FAA’s Obsolete Tech—Not Diversity—Is America’s Biggest Air Safety Threat

Feb 07 2025

When last week’s air disaster happened in D.C., the spotlight was thrown quickly on air traffic control – even without having any inkling that controller error contribution to the collision. That’s because there’s been a lot of attention paid recently to diversity efforts at the FAA, and because the President has railed against those sorts of efforts.

There’s a lot of misinformation about what happened. Here’s the basic truth, and how much it matters today.

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I Took Her $100: ‘She Was Claustrophobic at the Window’ – Now We Know What The Aisle Seat Is Worth

Feb 07 2025

I pick my seats for a reason, but as long as I’m not being inconvenienced too much by the request, and the request is a reasonable one, I try to be accommodating. Sometimes I get a thank you.

So it was actually thrilling to hear about a woman that tried hard to really show her appreciate for a passenger that agreed to switch seats. She kept trying to offer $100 as a thank you on a Boston – Atlanta flight in first class.

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‘I Was Afraid He’d Pull My Hair Out’ – Flight Attendant’s Throat Punch Ends Alaska Airlines Flight 2221 Crisis

Feb 07 2025

Alaska Airlines flight 2221 was preparing for takeoff on Saturday morning when a passenger began exhibiting erratic behavior: he was “saying weird stuff” and rocking back and forth in his seat. As his behavior deteriorated, a flight attendant was summoned, and the passenger grabbed the hair of a woman nearby. That’s when the flight attendant delivered a punch to the man’s throat.

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