About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »

Securing Travel Credits Instead of Free Tickets on United

Lucky offers advice on how to get United to give you travel credits instead of free tickets when you take a ‘bump’ or voluntary denied boarding. Travel credits are much more flexible and tickets purchased when them earn miles, so in general far more desirable. Bottom-line is to be nice, be discrete, and not make the gate agent’s life more difficult so it’s easy for them to give you what you want.

Continue Reading »

25% Off Hilton with Visa Signature

First they ask you to authenticate with the first 8 digits of a Visa signature or Visa infinite card, and then they take you to a booking page. The 25% discount is off of the Best Available Rate rate plan, which of course may not be the best available rate. Still, on a few random tests it appeared to be the lowest price room – lower than advance purchase rates and this rate is cancellable per the reservation’s cancellation deadline and not prepaid. The rules do require payment at the hotel to be made with a qualifying Visa card, though that’s like a “your mileage may vary” requirement. Offer is valid on bookings made by September 30.

Continue Reading »

Intercontinental Hotels Group / Priority Club Friends & Family Rate Offer Extended to September 30

The Priority Club Friends & Family Rate offer, which can be utilized by anyone, has been extended for bookings made by September 30. Excellent news, as these rates have been really great, this has been one of the most useful tools in my arsenal the past few months. Note that technically stays booked on these prepaid rates do not earn points, though in practice they frequently do.

Continue Reading »

Inox Restaurant, Tysons Corner

Finally got out to Inox in Tysons Corner, the new Jonathan Krinn place. Very good for DC, but not quite living up to its potential, at least on our visit. Sweetbreads were oversalted. Vennison Rossini was really outstanding. (They clearly aren’t trying to do ‘seasonal’). Desserts were well-designed on the plate but mediocre, made up for by excellent petite fours. Service tried to be nice – very friendly, attention to detail in descriptions of the dishes, but the kitchen had a hard time getting both of our entrees out at the same time and the sauce on my wife’s plate had dried under a heat lamp. Bread was a good, though less interesting, than it was at 2941 [choices were garlic, olive, or pumpernickel and they did continually bring around plenty of it). Complimentary valet,…

Continue Reading »

Sheraton Annapolis, Not So Much…

I checked into the Sheraton Annapolis yesterday afternoon. I turned up at 2:40pm, was told they had me in a club room with two double beds. Umm, my wifeand I are still only a few years into our marriage, could we have one bed? 😉 This place was busy, busy, busy. They told me they had no king rooms available, sorry. Could you downgrade me off the club floor and give me a king? “Nothing’s ready, you know it isn’t even check-in time yet.” Ok, when could I have a king? “Check-in time is at 3pm sir, please come back in 20 minutes. I will block you into a king room on the 5th floor.” I return at 3:30pm. They had me in … a club room with 2 double beds. I mentioned that I…

Continue Reading »

Asiana Business Class, Hong Kong to Seoul

1:10 pm Hong Kong, Hong Kong (HKG) to Seoul, South Korea (ICN) Asiana Flight 722 Business Class Boeing 767 1,269 miles traveled The Thai Airways agent brought the three of us across the terminal, dropping her off at immigration and us at the transit desk where another staff member was waiting for us – he already made sure that Asiana had printed our boarding passes, they just needed to enter our luggage information into their system and assured us that our bags would make it onto the aircraft. He then escorted us through transit security. We wanted to make a stop in some of the shops, so we excused him from further service. Then we made our way down towards the gates and lounge. Asiana issues a lounge invite for the Dragonair lounge near gate…

Continue Reading »

Thai Airways First Class, Bangkok to Hong Kong, Part Two: Flight Experience

We were approached in the lounge and introduced to our escort who would take us through security and to our flight. The Hong Kong flight was close-in, so no golf cart today. Instead, a short walk to the flight. We boarded and were immediately offered some pre-departure champagne. Thai was serving the ’99 Bollinger, I had been expecting some 2000 Dom Perignon but Bollinger is still a respectable bottle. I assumed this was just for the Hong Kong flight, but some colleagues subsequently flew Beijing-Bangkok-Shanghai in Thai first and had the Bollinger on both segments, so perhaps this is provisioned for intra-Asian first these days. The ‘new’ Thai First seat is nice, certainly an improvement over their old first class (beware the dreaded Thai aircraft swap!) but there’s no privacy to it at all. Perfectly…

Continue Reading »

Thai Airways First Class, Bangkok to Hong Kong, Part One: Ground Experience

8:00 am Bangkok, Thailand (BKK) to Hong Kong, Hong Kong (HKG) Thai Airways Flight 600 First Class Seats 2J, 2K Duration: 2h 45m Boeing 747 1,063 miles traveled We got up early for our 8am departure, wanting to take as much advantage of the Thai Airways Bangkok departure experience as possible. We caught the shuttle over to the airport just before 5am, and had the driver stop at the first dropoff area, the First/Business Class check-in. The driver took our bags out of the back of the van, I nodded over to one of the waiting porters who came over, I told him first class and he loaded up our bags and brought us over to the first class checkin lounge. We had a seat, handed our passports over to the Thai Airways agent, and…

Continue Reading »

Continental Won’t Block Star Alliance Award Availability

And other useful tidbits in the new Upgrd podcast. No starnet blocking, a likely expensive award chart (naturally, from the people who brought you the 285,000 mile first class award on Wantas – up from 135,000 a year ago), first class awards will be offered, they recognize the problems in partnering with United but not offering real international upgrades and yet unusable upgrade certificates aren’t helpful, and much much more.

Continue Reading »