About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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American Airlines Built A Gorgeous Lounge In Denver—But Made It So Small Passengers Are Battling For Seats

Jul 07 2025

I did manage to find some place to sit in the dining area when I first arrived there, or so I thought. There was an empty table, so I put my belongings down and went to check out the buffet. But when I returned a couple of minutes later, my bag had been moved by a man probably in his 70’s. He began to stand aggressively and told me he was sitting there “he just didn’t leave any bags to mark the spot.”

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