Politicians really ought to have disclosures by their names, highlighting whom they represent. For instance in the U.S. we’d have Patrick McHenry (R-Commercial Banking), Amy Klobuchar (D-Delta Air Lines), Chuck Schumer (D-Television Cameras), and Kyrsten Sinema (I-Private Equity).
In the U.K. they’ve made real advances along these lines.
On Monday I wrote about the struggles of American Airlines flight attendants, especially junior crew, who have seen their wages eroded by inflation and whose last pay increase was in January 2019.
Some report lacking gas money to get to the airport, being unable to afford meals (and living off of snacks from the first class snack basket) and not being able to afford Christmas presents. But there’s a lot of confusion over how flight attendants are paid and how much they work.
The Sydney Harbour Marriott at Circular Quay has many rooms with fantastic views, of the harbor and even the Sydney Opera House, though of course there are simply ‘skyline view’ rooms which are less desirable.
You can imagine how disconcerting it was for Marriott Bonvoy elites to hear from the hotel that if they were staying on property during the “festive season” they would not be entitled to room upgrades.
Air carrier JSX, which currently flies 50-seat regional jets with just 30 seats and operates their all first class product from private terminals, announced plans to acquire up to 332 hybrid electric aircraft with expected delivery beginning in 2028.
Printed wine lists are out in American Airlines long haul premium cabins. Instead of a menu listing options, the printed meal menu given to business class passengers now says “We invite you to engage with our flight attendants to learn more about the selection of wines available for your enjoyment.”
Flight attendants, of course, have been given no extra training on the wines being offered. You can ask, and maybe they’ll show you the bottle.
Sunday afternoon police officers removed a Polish man from Spirit Airlines flight 239 prior to departing Barranquilla, Colombia to Fort Lauderdale.
The man was judged to be inebriated, and any doubts about this were quickly quashed when he attacked the officers on board the aircraft who were trying to remove him.
On Friday it was possible to book transatlantic business class award tickets on Air France for as little as 13,500 Flying Blue miles each way and in fact in some cases for just 1,500 points (!).
This was an error in pricing. Some people who booked it will get to travel, while others will have their plans cancelled.
Flight attendants at American Airlines, frustrated by lack of progress on a new contract, have gone online to commiserate and share how much they’re struggling day to day with a raise. Some don’t have money for gas to get to the airport, or to pay their bills and buy food so they make up for it pocketing snacks from the first class snack basket. Some of the stories are heart wrenching.
The Department of Transportation has settled with Southwest Airlines over its meltdown last Christmas, with the airline agreeing to a $140 million penalty (but not really). It took DOT a year to deal with this. Customers who were inconvenienced in the mess do not get anything from this. And Southwest Airlines doesn’t deserve it in any case.
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Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
