Toronto Blue Jays pitcher Anthony Bass blasted United Airlines after a flight attendant asked his pregnant wife to clean up her seating area after their two year old daughter spilled popcorn on the floor. According to Bass, cleaning up after his kids isn’t his wife’s job – that’s for the cleaning crew.
Normally we think about two kinds of luggage: carry on and lost. But there’s actually a third kind, damaged.
Just watch these American Airlines baggage handlers fight over a passenger’s luggage being unloaded from a plane on Saturday.
Now, the idea that Starbucks somehow signals quality is strange. And the brand alone doesn’t matter most, when United served Starbucks it was a special light brew because too many passengers were overwhelmed by deeper flavors. They worked to serve the lowest common denominator taste. But any issue you may have with Delta now serving Starbucks should really be about would you like a cup of it on board?
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A passenger bought Singapore Airlines tickets online and then decided to call their U.S. customer service line to change their seat assignments. They looked up the number on their American Express statement underneath the charge, since they happened to be logged into the Amex website, and came up with 800-742-3333. The agent picked up right away and informed them a seat change costs $200.
I don’t usually write formal trip reports, over and over each time, for hotels I’ve been to. Many travel bloggers will choose new places just for the content, while my writing tends to be about the things I see and learn organically.
However I was giving some thought to the Park Hyatt Vendome after my recent stay – why do I keep returning here?
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
In airport lounges people shovel food and drink into their bags, and stick their feet up on the furniture, going to sleep on couches, and generally acting as though these ‘nicer’ spaces are U.N.-administered refugee camps.
One airline passenger saw another’s behavior, and decided to take reform into their own hands.
Sudan is facing a coup, with the Rapid Support Forces seizing Khartoum International airport along with the presidential palace and army head’s residence. The group also says they’ve taken over airports in Merowe and El-Obeid. The country’s army says it’s fighting back, and footage shows commercial aircraft on fire in the capital city of Khartoum.
What qualifies as the ‘first stay’ during the promotion period matters since earning starts only with the second stay. If you had a long stay planned, indeed at one of the properties being extra-bonused, you might even want to mattress run a stay in advance of it to make that your second stay rather than your first.
But Hyatt quietly changed the date that first stays count…
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
