About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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American Airlines Pilot Union Trying To Cover For Crew In New York Near-Disaster

Jan 21 2023

On January 13, an American Airlines Boeing 777 headed to London taxied on the wrong runway as a Delta 737 began its take off roll. This was nearly a disaster of epic proportions, as the American jet crossed right in front of Delta, and the Delta plane hit the brakes.

The Delta flight stopped less than 1000 feet from where it would have intersected with American’s plane. The transatlantic 777 didn’t follow air traffic control instructions. It nearly caused a disaster. And now the Allied Pilots Association is running interference in the media.

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Hyatt Guest Charged $11,212 After Cancelling An Award Stay 58 Days In Advance

Jan 21 2023

I’ve written about the risk you run booking an award stay with Hyatt or Marriott, that if you cancel after the cancellation deadline (say, for instance, your flight is cancelled) you don’t lose your points – you lose a cash forfeiture amount instead.

And your cash penalty can be really high. Most people think you lose your points if you make a points reservation and fail to cancel by the deadline. But that’s not how it works.

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Passengers On These Delta Flights Are Only Permitted to Spend 35 Minutes In The Lounge – Or Less

Jan 20 2023

The new Delta Sky Club at New York LaGuardia is now only open until 7:30 p.m. But did you know that 7 Delta flights from New York now only allow lounge access for 35 minutes – or less?

To limit lounge crowding Delta won’t allow passengers into a lounge until 3 hours prior to departure of the first flight on their itinerary. In addition, several additional limits on club access go into effect next month as well.

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