About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Throw Out The First Pitch At A Major League Baseball Game, From Just $4000 In Credit Card Spend

Jun 29 2021

Cardless is out with the brand new Miami Marlins Credit Card and what’s especially great about this card is both how it offers strong earning for a no annual fee rewards product, but also how it leverages the strong rewards program that the team already has in place. Would you believe it’s possible to throw out the first pitch at a Major League baseball game after just $4000 in credit card spend?

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Blood Started Spewing After A Customer Lost It At The Atlanta Airport Dollar Rent A Car

white car with trunk up
Jun 29 2021

A reader shares that the Dollar Rent A Car line was out of control, stretching far enough back that it was going to take well over an hour to get a car. And things were deteriorating because a woman tried to rent a car with a debit card (which is allowed) but was being refused.

The woman became irate, not just at the clerk behind the counter but at everyone around. She reportedly hit something on the counter and smashed it into the Dollar clerk’s head. He started to bleed.

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United Airlines Commits To Huge Aircraft Order, Retrofitting Domestic Fleet With Premium Interiors

united plane
Jun 29 2021

United has placed an order for 270 narrowbody planes: 200 Boeing 737 MAXs (50 MAX 8s, 150 MAX 10s) and 70 Airbus A321neos. 200 regional jets will be replaced by mainline aircraft. And they’re retrofitting cabins on their existing narrowbody planes with more premium seats, seatback entertainment with bluetooth for headphones, seat power and larger overhead bins. The retrofit is promised to be 66% complete by 2023 and 99% complete by 2025.

Most of this had already leaked, and I reported that it was expected, but it’s still huge news that it’s happening. The airline clearly sees strong travel growth and a return of business travel to normal levels sooner than competitors.

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Pandemic, Schmandemic: United Airlines Is Profitable Again.

united plane
Jun 28 2021

United Airlines was the first to really get the seriousness of the pandemic and scale down its operations accordingly. They furloughed almost as many workers as American Airlines did, and cut deeply into management ranks. They’re also though symbolically coming out of pandemic serving alcohol on more flights than competitors and first class meals too.

Some of the tactics they employed to get through the pandemic were downright despicable, such as illegally withholding refunds from customers and devaluing MileagePlus awards when no one was looking. We’ll see what they announce tomorrow about how they plan to make up for these betrayals.

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