Category Archives for Airlines.
Customers see a poorly maintained airplane cabin interior, and they begin to question whether the parts of the plane they can’t see are maintained in the same manner. That’s not really how this works, but it’s a logical inference for most passengers – especially with the safety of the Boeing 737 MAX 9 in the news, after a door plug came off an Alaska Airlines aircraft inflight.
United’s CEO is talking about backing out of its order for hundreds of Boeing 737 MAX 10 aircraft and has lost confidence in the planemaker, having made calls looking for changes at the top of that company.
American’s CEO, too, is unhappy with Boeing – even though his airline doesn’t operate the MAX 9 which was grounded after an Alaska Airlines flight had a door plug separate from its fuselage inflight, suffering rapid depressurization.
American Airlines, through a leaked employee presentation, announced significant changes to its AAdvantage program, including a new approach to earning and redeeming miles, especially for partner airline awards.
United Airlines’ CEO pressured for a leadership change at Boeing amidst concerns over the Boeing 737 MAX 10, and the airline has said that they’ve removed their massive order for the planes from their fleet plans. Airbus is attempting to capture the order by offering to buy back delivery slots from current customers.
United Airlines is cracking down on flight attendants glued to their phones, ignoring customers, and they’re threatening to fire anyone ignoring their duties in this way.
JetBlue Airways is looking to shrink its staff, offering voluntary buyout packages employees including managers at headquarters. This represents a huge shift in strategy for the New York-based carrier.
According to a form 8-K filed with the Securities and Exchange Commission, JetBlue has served notice that it may opt to terminate its agreement to buy Spirit Airlines. This termination could happen as early as Sunday.
American Airlines is in the process of rolling out what’s being called a “complete refresh” of domestic first class meals. Many routes are already seeing new offerings, and it’s expected that these new meals will be served on all meal flights by February 14th – American’s Valentine’s Day gift to premium cabin flyers and those with status receiving upgrades.
American Airlines flight attendants, amidst union officer elections and ongoing wage disputes, are escalating their efforts to strike by confronting CEO Robert Isom and pushing for government mediation, despite upcoming negotiations and a previous rejection for a strike during the holiday season.
A flight attendant confiscated alcohol from two passengers, while another passenger on board the aircraft filmed. The two women had open mini-bottles that they’d brought on board themselves. They weren’t being discrete – they were cheersing across the aisle of what appears to be a United Airlines Boeing 757.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
