Category Archives for Airlines.
Southwest used to say that if you need an extra seat and there’s one available, they won’t charge you. Now they’re willing to give up revenue from ticket sales to accommodate. One plus-sized advocate cheers them on.
At Southwest Airlines each passenger gets two free checked bags. Some people don’t want to leave a benefit unused. Sure, you could check your pickleball in your luggage. But if you’ve only got one bag to check, you could also send the pickleball off on its own as your second free checked bag – and see whether it makes it, gets caught in the airport baggage system, or bounces away?
A flight attendant with South American airline LATAM was working her first flight, and getting hazed by fellow crewmembers. For passengers, it was more than a little flair – turning trash collection into an elegance extravaganza for her rite of passage.
Picture this: a cabin aisle turning into a runway, where the simple act of collecting trash was performed with an extra touch of grace and humor.
Marriott Platinums and above receive Singapore Airlines silver status for 12 months, and then Gold status for 12 months if they take 4 flights on Singapore within 6 months. Singapore Airlines Gold is Star Alliance Gold, which gets you lounge access as well as airport priority and extra baggage with Star Alliance airlines like United and Air Canada (you even get lounge access on domestic United flights).
At the start of the pandemic, American Airlines filed for codeshares with Philippine Airlines amidst fairly outlandish rumors they’d fly to Manila.
That codeshare is now a reality.
United was willing to assure customers that the man wasn’t flying planes three weeks ago. And they do not appear willing to make any such assurance today.
Claiming the basis for decision-making is the environment, rather than to reset employee expectations, is something of a farce. But the ‘compelling business purpose’ exception hints that the underlying reason is to require employees to offer a business justification, rather than presuming business class as a right.
Days after Virgin Atlantic announced that they’re increasing the price of awards on their U.S. partner for traveling within the U.S. and across the world – except for travel between the U.S. and Europe – British Airways has gone ahead and imposed its own unannounced devaluation for travel on American Airlines and Alaska Airlines.
Right now there’s especially good availability on the New York JFK – Frankfurt route and to a lesser extent Houston – Manchester in business class. And at times there’s even award space for whole family, not just for a couple.
Is your view of Air India changing, or will they need to fly the new planes and new interiors, and show that corporate investments translate into inflight service before you’ll believe that they’re different?
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
