Category Archives for Airlines.
United dropped change fees as a competitive response to Southwest. Kirby no longer believes are travel is a commodity – as he did throughout his career – having been shown it doesn’ thave to be by Delta. Boeing is headed back into his good graces. And United is working on their new business class.
Passengers aboard the flight recounted moments of chaos and fear as some individuals, not secured by seatbelts, were propelled through the cabin, causing injuries and damage to the aircraft’s interior. Passenger Brian Jokat described the plane suddenly dropping without warning, likening the experience to a nosedive at the top of a rollercoaster before stabilizing again. Passengers hit the ceiling, with one individual suffering broken ribs after falling back down, among other reported injuries involving broken bones and head trauma.
Retired Delta Airlines captain Karlene Petitt, who had a long-running dispute with her airline over her fitness to fly reported that a pilot from another airline, flying on Delta, noticed that the plane had incorrect safety briefing cards in the seat back pocket.
The flight was operated by a Boeing 757, but there were some seats with cards for a Boeing 737. The flight had to be delayed, eventually 10 incorrect cards were found, and fortunately this was in Atlanta and they had the correct cards to replace them with – otherwise the plane could not fly.
I’m looking at changing an American Airlines business class ticket. This is not a cheap ticket. It’s well over $3,000 one way. American’s website says it’s possible to do what I want.
A very common misunderstanding among elite frequent flyers is to see first class seats available, but their upgrade not clear. Something must be wrong! After all, the airline promises space available upgrades within a certain number of hours until departure. That time has passed, and there’s first class space available! But that’s not how this works.
American Airlines flight attendants have a status conference with the National Mediation Board this upcoming Wednesday over whether the federal government will allow them to strike.
And flight attendant social media is lighting up over an incident on board a flight from Dallas to Denver this week where the airline’s Senior Vice President of Inflight and Premium Guest Services, Brady Byrnes, was traveling with his family and reportedly wrote up the crew for failing to deliver proper service.
Can you put a mimosa in a Starbucks cup, and drink your own booze on board your flight? I’ve been on a flight where the woman sitting next to me had a coffee cup with wine from the American Airlines Admirals Club. A flight attendant realized it and confronted the passenger.
Things escalated quickly. We were in first class, and the woman was offered both a predeparture beverage and could have free wine once we were at cruising altitude. But she wanted her wine for taxi and takeoff, too!
Both pilots of a Batik Air Airbus A320 fell asleep in the cockpit on a flight from Kendari to Jakarta, Indonesia.
The aircraft was carrying 153 passengers, 4 flight attendants and 2 pilots. While cruising at 36,000 feet, the pilots removed their headsets and increased the cockpit speaker volume. The captain decided to take a short break and rested….
United Airlines flight 2477, a Boeing 737 Max 8, encountered an issue after landing at George Bush Intercontinental Airport in Houston on Friday. Following its arrival from Memphis International Airport, the aircraft deviated from its intended path during the transition from the runway to the taxiway around 8 a.m. local time. The plane exited the paved surface and entered the grassy area beside the runway.
It is possible for a loyalty program to return points to a bank transfer currency! Now a customer is asking the Department of Transportation to force United Airlines to do it.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
