Category Archives for Airlines.
Before the pandemic the American Airlines co-brand portfolio had the largest charge volume, but American, United and Delta were all over $100 billion annually.
In June Delta Air Lines made big news claiming to have broken away from the pack reporting that “approaching 1% of U.S. GDP” in charge volume on their co-brand cards. They appeared to suggest over a quarter trillion dollars being spend on Delta American Express cards.
Only the Department of Transportation has authority to police loyalty programs, and according to the DOT Inspector General the agency has improperly ignored complaints about frequent flyer programs. That appears about to change.
A flight attendant insisted that parents of a young child give up their baby’s seat so that a someone with a disability could have it. The parents refused.
Since children under two aren’t required to have a seat, the crewmember thought that they could sit on a parents lap.
What I’d really love is access to AA20 benefits, 20% off revenue flights and 20% off award travel as well.
A viral video shows Pakistan International Airlines passengers angrily confronting staff after their flight was cancelled due to lack of fuel. Some want refunds, others want alternative travel arrangements.
The world’s worst airline is facing its biggest crisis ever. The government oil company stopped supplying fuel because the government-owned airline stopped paying its fuel bills. They’re cancelling hundreds of flights each month. About 7,000 employees did not get paid in November.
Back in March Delta Air Lines pilots agreed to a new contract. It set the highest pay rates that pilots in the industry had ever received. And it basically set the terms for pilot deals that would be struck throughout the rest of the year.
Delta SkyMiles Platinum and Diamond members get to choose from a variety of benefits. One Diamond member – with around half a million qualifying miles and over $50,000 in spending this year – was thrilled to be able to gift Gold status to two people.
Air France has shared updates on its plans for a new first class, and it looks to be amazing. They’ve dropped some new details on the product that will debut in 2024 and begin flying in 2025 in their Investor Day presentation.
Some anti-immigration Republicans are now calling for a boycott of Delta Air Lines after a commentator filmed the carrier flying migrants from Phoenix to New York.
Normally the complaint is that undocumented immigrants crossing into border states like Arizona and Texas overburdens those states and so they want them moved to New York (or Martha’s Vineyard)?
Politicians really ought to have disclosures by their names, highlighting whom they represent. For instance in the U.S. we’d have Patrick McHenry (R-Commercial Banking), Amy Klobuchar (D-Delta Air Lines), Chuck Schumer (D-Television Cameras), and Kyrsten Sinema (I-Private Equity).
In the U.K. they’ve made real advances along these lines.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
