Category Archives for Airlines.
Southwest Airlines will become the first U.S. carrier to restrict the use of power banks inflight for portable charging. Southwest also significantly lags American, Delta and United in offering passengers power at their seat.
When CEO Robert Isom took over the airline, his admonition to employees at his first gathering was to never spend a dollar they don’t have to. That appears to cover the employee restroom facilities at their largest hub airport.
Etihad’s decision to launch Charlotte flights is attributable to President Trump’s Mideast trip. They weren’t even talking to the airport beforehand.
More and smaller airports are needed. Streamlined security, that doesn’t wait for nationwide universal rollout, is needed. We need runways and taxiways and air traffic capacity to increase throughput without stacking delays. Most of all, we need to avoid complacency that accepts the status quo as given.
Aviation blogger and New Hampshire state legislator Seth Miller (‘sbm12’ in frequent flyer forums) is suing in U.S. District Court in Nevada to affirm his right to publicly criticize Avelo Airlines over this service. He raised $6,000 from 70 people to fund billboards criticizing Avelo, but the airline got them taken down.
Obviously they should optimize their schedules – stop burning peak-hour slots on thin-regional routes and upgauge high yield routes. They should continue to lean into the co-location of their oneworld partners in terminal 8. They should consider growing at Newark (long-term, this month wouldn’t be the time to announce it).
But I actually think there are several additional things that American Airlines can do to compete effectively in New York.
United Airlines is experiencing a catering meltdown in San Francisco. The airline is transitioning from Gate Gourmet to LSG Sky Chefs and the changeover began Thursday. There have been widespread problems including severely reduced food and beverage services, inadequate onboard provisions, and confusion among crew and passengers about what to expect.
The tower controller mistakenly issued takeoff clearance to American Eagle flight AA4736. Communication was further complicated by a Spirit Airlines pilot inadvertently blocking transmissions. As American 4736 accelerated down the runway, tower controllers received an automated collision alert and attempted to retract the takeoff clearance.
You may find yourself receiving free wifi on American Airlines starting Monday. That’s if you’re traveling on one of more than 50 flights where they’ll be testing the feature in advance of rolling it out across the system.
An American Airlines first class passenger was the only one not to get a meal on their flight, and she’s taken to social media saying it’s because she’s Black.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
