Category Archives for Airlines.
Suddenly United Airlines is banning customer-facing employees from wearing any pin other than an American flag pin. They are currently allowed a choice of 18 approved pins on their uniform.
A a result of United’s planned partnership with JetBlue, United could takeover 20 slot pairs at New York JFK and if “conditions are favorable” United could eventually acquire the smaller carrier. United could gain access to two of JetBlue’s gates at JFK, operating up to 20 total daily departures. The report suggests a partnership that rolls out in three phases.
American Airlines is eliminating the ability to put an award ticket on hold for five days, reducing allowable hold time to just one day.
The United-JetBlue deal is going to be bigger than many expect, even if it isn’t announced that way on day one.
We got some clues from today’s earnings call discussion about who JetBlue is going to partner with, and a couple of airlines have added their own commentary to the mix.
Despite the uncertain economic environment – airlines are rapidly pulling their earnings guidance – Delta Air Airlines is giving non-union employees pay raises effective June 1. 4% increases in hourly base pay will go to ground employees and flight attendants, while a 4% pool for merit raises is established for eligible employees (some will earn bigger increases and some smaller).
Here’s what American Airlines Vice Chairman Steve Johnson shared with employees.
Seeing Emirates transfers disappear for a time from both Chase and American Express, following the announcement of a devalued transfer ratio from Citi, suggests a move by Emirates rather than by any one bank.
Without a partnership, American Airlines is left ‘too small to win, too big to walk away’ in the words of its former Chief Commercial Officer Vasu Raja.
American Airlines has improved its basic economy fares. And I already like their version of basic economy better than other airlines. As a frequent American Airlines flyer, I can still assign extra legroom seats and I’m even eligible for upgrades.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
