Category Archives for Airlines.
Probably the most misunderstood thing in all of aviation is speed tape. Passengers see what looks like ‘duct tape’ on their plane, and they worry whether it will hold together. The plane doesn’t look safe and first impressions over safety matter right now with aviation safety top of mind given the issues we’ve seen with the Boeing 737 MAX 9 door plug, air traffic control mishaps, and pilot error over the past couple of years.
If two people sit together on a plane and hit it off, and they wind up together in the end, then it’s an adorable story – like the couple who met on a Southwest Airlines flight, had the pastor from their row officiate at their wedding, and made it all airline-themed.
Usually, though, it’s just a little bit creepy. But women, knowing men are on the hunt for a more attractive seatmate, are using this knowledge to their advantage.
As part of a more customer-centric focus, one of the key things I’ve been suggesting American should do is reverse this policy. Now the airline shares that all customers will once again be able to be added to standby in-person with an agent.
Atlanta was hit with a significant storm that brought Delta Air Lines operations to its knees. The air traffic control tower at the airport had to be evacuated. Planes on the ground there on Thursday required inspection prior to flying. Delta cancelled 360 flights on Thursday, and 554 flights so far on Saturday.
Southwest Airlines is surveying a new elite program and gutting the Companion Pass. That’s one of only two things left that the airline has going for it.
The latest victim of American Airlines cost cuts appears to be flight attendant personal protective equipment.
American Airlines is reducing the number of nitrile gloves onboard for flight attendants to use, and restricting when they’re allowed to wear them.
Once the 25-hour cockpit voice recording mandate is fully in effect, any chances of it ever happening will be pretty much over.
You are legally entitled to a refund of TSA security fees and customs and immigration inspection fees on unused nonrefundable tickets on request. When you don’t ask, airlines keep that money.
Last year I shared one perk that most top tier elite members don’t even know that keeps me well-taken care of when flight plans go sideways. American Airlines will add a backup flight into your reservation, without having to change from your current flight
This group was put up in the Choice Privileges Quality Hotel Philadelphia International Airport. Any hotel that has to tell you that they’re quality probably isn’t. They put the property – and the airline – on blast
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
