Category Archives for Airlines.
American Airlines has improved its basic economy fares. And I already like their version of basic economy better than other airlines. As a frequent American Airlines flyer, I can still assign extra legroom seats and I’m even eligible for upgrades.
Here’s how Delta Air Lines is avoiding the Trump administration’s tariffs on new Airbus jets manufactured in Europe: they aren’t importing them.
Customers are unhappy with Southwest for adding checked bag fees and generally walking back their entire differentiated business model, laying off employees for the first time, and going back on the CEO’s word from just a few months ago about what they had planned.
It’s the perfect time for competitors to capitalize on that dissatisfaction – but this takes it to the next level, and also qualifies as expert trolling. I love it!
Airline passengers are pretending to be active duty members of the military, in order to board flights early.
American Airlines takes precautions to save money on food in its lounges. They want to make sure that customers eat less, or at least take less. And they do this with very small plates.
Four years ago I covered the case of an Allegiant flight attendant who lost his seniority for bidding on schedules for failing to pay dues to the Transportation Workers Union.
Now that case may be headed to the Supreme Court based on a new petition from the National Right to Work Foundation.
American Airlines has an amazing elite status fast track offer that’s targeted, in accounts now, and you should definitely check if it’s available to you.
It’s clear that United has ‘won’ Denver (at least for now) and they’re putting a lot of effort into Chicago, where a weakened Southwest holds court at Midway airport and American has offered a lesser schedule, lesser product, and has a weaker balance sheet.
Here’s the plaque that’s been installed on ship 7AG (registration N776AN) delivered to American Airlines in 1999. There’s not a single incident or issue that’s occurred with this aircraft in the decade since it served as charter for the Pope.
New loyalty program Rove has just launched. So far you can earn points with their shopping extension, and for making air and hotel bookings. And you can redeem for paid travel or transfer points to 12 different loyalty programs.
They’re a Y Combinator startup, they have raised VC money, and they’re being very aggressive in both the points they award you for activity with them and with the value of their points.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
