Category Archives for Airlines.
When she called American to book the infant fare (“INF”) she was quoted $386. She expected that, so she paid up. However she was also charged $3,674 for an additional paid ticket for herself at the same time. Oops!
Delta Air Lines flight 2809 from Minneapolis to San Francisco had to go around and attempt to land a second time due to low visibility in fog, and was delayed about 9 minutes, but was otherwise like any other flight – until it reached the gate.
American Airlines flight 3023 from Denver to Miami was evacuated after aborting takeoff when a landing gear looked to have collapsed and caught fire as it accelerated down the runway around 2:45 p.m. on Saturday.
Flight attendants have grueling multi-day trips, and they can’t wait for their bags at baggage claim between flights or they’d risk delaying other flights (and passengers!). On the other hand, if nothing happens to change their trip sequence they could check their bag to that night’s destination! The airline might lose their bags… just like with a passenger.
American has been spending a lot of money wooing managed business travel and agencies. They’ve rebuilt a sales team and customer service and they’re paying out much bigger commissions and incentives. Sales expenses are up about $80 million for the quarter (commissions and GDS fees). But they aren’t bringing in more revenue.
Southwest Airlines flight 1496 made a split-second dive to avoid a mid-air collision on Friday. The crew executed a startling descent of about 500 feet- dropping from around 14,100 feet to about 13,625 feet—to avoid a collision.
American Airlines will start selling Premium Economy on New York JFK – Los Angeles on Monday for some flights beginning October 5th. This represents pulling the Airbus A321T that currently operates the route – with first class, business class, and economy – and replacing those with Boeing 777-200s.
This week I took a few American Airlines flights in first class, including on back-to-back days. That’s not unusual, except I pre-ordered meals and had forgotten I’d done so for day one when I pre-ordered day two.
Southwest has given up its advantages over competitors, its unique selling proposition. They’re becoming much more like less financially successful peers like American and JetBlue. But they’re worse.
For August 1 Rent Day, Bilt Rewards will run a transfer bonus up to 100% to Avianca LifeMiles. I’m not jumping on it, but maybe you should?
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
