Category Archives for Airlines.
A passenger on a jetBlue flight Tuesday night from Los Angeles to New York JFK began yelling at a flight attendant while the aircraft was taxiing out prior to takeoff. He then “punched the flight attendant in the head.”
Crew members come to the assistance of the flight attendant who was punched. Flight attendants get restraints from the overhead bin. But this man wasn’t going to be restrained.
Inaugural flights can be really special, and each airline handles these things in different ways. Whether it’s breakfast tacos, women in bikinis, or this from Air India.
Star Alliance member Asiana is great for award availability. I’ve always had good luck with space on the West Coast – Seoul flights in business class, and beyond to Southeast Asia and first class availability — on the limited routes where it’s offered — is generally good too.
Right now New York JFK – Seoul is served by a Boeing 777-200LR with no first class. However the Airbus A380 returns to New York at the end of March. The A380 is available Frankfurt – Seoul as well.
United flight UA878 from Houston to Minneapolis diverted twice last night, never made it to Minneapolis (at least the ground there) and finished up after 3 a.m. with passengers waiting at baggage claim in Wisconsin.
The latest American Airlines “Tell Me Why” podcast for employees explains how they choose aircraft for routes, where to fly to, and why they’ve scaled back so many destinations from New York.
There’s little transparency in large Chinese conglomerates. They’re often layers of companies with unclear ownership and difficult to verify financials. Their leadership is often politically well-connected.
At the same time regulation of these entities is unclear as well. When the Chinese government decides to take an interest in the operation and systemic risks posed by these companies which rapidly expand through acquisitions both domestically and around the world, it’s not always clear whether it’s because of regulatory violations (or explicit as to which ones) or a signal of internal power struggles inside the government — whose faction is in and whose is out?
Over time the American Airlines video will take on less importance on domestic flights. That’s because the new standard domestic configuration does not include seat back video or drop down screens in the cabin either.
However in the meantime the airline has made a minor tweak to the way the video plays on overhead screens, and in March the change will roll out to those aircraft with seat back monitors.
British Airways is back with their buy business, fly first promotion.
British Airways business class isn’t a very good product so if you can get into first you want to.
A father and daughter were traveling from Toronto to London. The 14 year old girl is quadriplegic and has cerebral palsy. They had gone to Canada to watch ice hockey after her deep brain stimulation treatments.
At the airport staff dropped her wheelchair and broke it. Here’s British Airways’ response.
Air France strikes are rarely worth covering. On any given day of course there’s a threat of a strike. They’re French. That’s what they do.
While much of the Air France KLM business has performed well, though not as well as peers, mainline Air France managed just a 1% operating margin in the fourth quarter. That’s despite holding labor costs constant. They have a revenue problem, and labor groups aren’t happy that they don’t have a cost problem too.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
