Category Archives for Airlines.
Behind-the-scenes video by a former Emirates flight attendant that garnered over a million views has reportedly triggered the firing of an entire crew from one of her flights. While this flight attendant had apparently left the job prior to releasing the footage, the airline apparently pursued action against other cabin crew members who had worked with her.
Delta Air Lines became a social media and news sensation in recent years for their long-standing program offering aircraft trading cards that pilots can carry to give away to passengers. The program flew under the radar for decades but has become far more well known over the past few years as passengers go viral asking for them on TikTok and Instagram.
Here’s the state of an American Airlines A321T seat. These just haven’t seen much maintenance lately at all. Airline executives acknowledged that the A321Ts were getting long in the tooth as far back as 2019, but didn’t want to refresh them. They did promise to clean them better.
Air Canada Aeroplan is updating its award chart effective March 25th, so there’s almost two months’ notice. And nothing is changing with their partner redemption chart prices. There’s good and bad here in my view for what they’re now calling the ‘Air Canada and Select Partners’ award table.
Elliott said from the beginning that they were interested in Southwest’s “Unlevered Balance Sheet.” They saw a company that could load up on debt. That can fund share buy backs.
Now here’s Southwest Airlines CEO Bob Jordan during the airline’s earnings call last week.
On Wednesday, February 5 a taxiing Japan Airlines aircraft collided with a stationary Delta Air Lines plane in Seattle.
At approximately 10:17 a.m. Pacific time, multiple departments responded to an incident on a taxi lane between the S Concourse and the south airport maintenance hangars. The Japan Airlines Boeing 787 struck the tail section of a parked Delta Boeing 737 operating as flight 1921 to Puerto Vallarta.
Trips between New York and Boston aren’t what they used to be, and JetBlue isn’t as strong in the corporate market in New York or as strong in D.C. as Delta. It doesn’t surprise me that this is outside of their current strategy, but it’s still a shocking route to lose, though one they probably wouldn’t want to operate with an aircraft larger their Embraer E190s.
There are more law enforcement agencies on premises at a major international airport than anywhere else. There’s TSA, local police, DEA, Customs and Border Protection, FBI and that’s just to name a few.
Yet people can just walk into the arrivals level of an airport, walk up to baggage claim, and pick up bags belonging to anyone that they wish – and walk right out.
What remains most striking to me here is that in trying to get more card spend, more vacation package bookings, and more ticket spend, they aren’t giving customers any carrot in the process – just a stick.
Air Canada is testing a new ‘on demand’ amenity kit, and the products are from Byredo which is a fantastic brand. Most flights are still using the Acqua di Parma offering which I find to be quite sparse – there’s just not a lot to the current kit – but the items in this new offering are reportedly high quality.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
