Category Archives for Airlines.
On domestic flights over 1,500 miles, the airline whose mission is not spending a dollar more than they have to will no longer have flight attendants perform a second pass through the aisle with drink service later in the flight – second drinks are on request only. That’s not the only change.
Delta Air Lines is venturing into sports betting as a new frontier in generating revenue. They announced a partnership with DraftKings at CES in Las Vegas. The airline isn’t yet providing details on what the new gambling integration will look like.
PaxEx Aero suggests it could mean onboard gambling through the airline’s inflight entertainment system, but I do not think so. That would be illegal.
Dispute resolution training is required for anyone in the union to file a grievance, and since none was ever scheduled, no one at the Association of Professional Flight Attendants can file any grievance against the airline on behalf of a flight attendant.
Delta and Lyft have been partners since 2017 however it was silly to earn Delta miles for Lyft rides since both Alaska and Bilt partnerships with Lyft are move valuable.
This spring, Delta will drop Lyft for Uber.
United Airlines has reached a settlement in a federal discrimination lawsuit filed by the EEOC that alleged one of its managers directed racial slurs and threats at a Mongolian American employee working in Denver catering.
Formal charges have been filed by one of the American Airlines flight attendant base Presidents against their union President, Julie Hedrick.
These “Article VII Charges” allege ‘willful violation’ of the union’s constitution including improper use of union funds for personal enrichment.
American Airlines flight attendants apparently have been leaving passengers on board aircraft. Everyone leaves the plane, and the sleeping passenger is still there. Sometimes they’re in a window seat and no one notices. Other times they’re in the lavatory.
United Airlines flies the most seat miles – they fly a lot of widebodies great distances around the world. Delta Air Lines produces the most revenue. They get paid.
American Airlines, though, flies the most passengers. Of course it’s El Paso to Dallas, Charlotte to Savannah and Phoenix to Reno.
One 91 year old reader – who is still a working actor – shared a story about United that shows initiative, customer service, and just what United employees can and sometimes will do to take care of a customer.
Reader Barney wants to know why it’s gotten so hard to use his American Airlines AAdvantage miles to fly in premium cabins to Asia, or whether he’s imagining things? I’d say he’s right, and I think I know why.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
