Category Archives for Airlines.
An American Airlines customer flew beside an obese passenger. It was a full flight and they could not move. They did not get to use their entire seat, because the other passenger spilled over into theirs. Does American owe them compensation?
Last week Southwest Airlines CEO Bob Jordan said he isn’t resigning, which – outside of an expression of ‘full confidence’ from the Board – is the surest sign his two-year tenure is jeopardy. There’s now growing talk that his departure could be imminent, with current COO and Hawaiian Airlines veteran Andrew Watterson taking over.
Air France KLM Flying Blue will now status match customers in the U.S. and Mexico up to the Gold level, with status valid for 12 months. This is fantastic if you have a stash of bank points that transfer to miles, and great if you fly Delta as well.
Southwest Airlines flight 4069 from Las Vegas to Oklahoma City descended all the way down to about 525 feet – when it was still 9 miles from its destination airport. Air traffic control received an alert about the plane’s altitude and contacted the pilots, “Southwest 4069, low altitude alert. You good out there?”
Virgin Atlantic is offering 40% off awards booked by June 24 for travel through December 31, 2024.
The American Airlines flight attendants union has told its members, “We do not believe further negotiations will be scheduled prior to the National Mediation Board determining to release the parties into a thirty-day cooling-off period. All American Airlines Flight Attendants should prepare for an upcoming strike.”
American already reduced its pilot hiring for 2024 by 40% year-over-year, also citing Boeing issues, pausing new hire classes for the summer and potentially for December as well. This was consistent with guidance the airline had provided at its March investor day.
But now has cancelled all of its new-hire pilot training through end of 2024.
Readers often wonder why I care what happens to JSX. I have no ownership interest in them. I have never been paid a dime by them. They no longer even serve my home airport in Austin, having been chased off the real estate. Whether JSX continues to fly benefits me not at all. It’s simply an outrage that consumers keep getting the short end of the stick in favor of entrenched interests.
There are more than 4 million private flights each year operating from private terminals, offering convenient air travel to those who can afford it. As soon as 50,000 flights are made accessible to people otherwise stuck as customers of American Airlines and Southwest, they run to the government to stop it.
Singapore Airlines business class between New York JFK and Frankfurt is wide open for awards using Air Canada Aeroplan. Up to 9 business class award seats per flight are available.
Delta is adding another flight to Austin that seemingly makes no sense. They’re going to fly to Harlingen, Texas with a once-daily SkyWest regional jet. It’s a 45 minute drive from McAllen, Texas where they’re also flying three times a day.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
