Category Archives for Airlines.
One Mile at a Time says ‘pulling strings’ to do this is ‘creepy’. But would he even have needed to ‘pull strings’ with a connection as the son of the airline’s by then deposed founder, in order to do this?
A new American Airlines flight attendants contract gives crew immediate 18% – 20.5% raises, starts paying them (at half pay) during boarding during the first time, and adopts Delta’s generous profit-sharing formula. They also get changes to work rules, meal costs on the road and retirement contributions. It was likely the most they could get from an airline that underperforms financially, putting them on equal footing or slightly above the next-best paid flight attendants in the industry. But it doesn’t give them everything they’d hoped for.
Online, flight attendants are griping.
People have been joining the ‘Mile High Club’ since 1916 when Lawrence Burst Sperry, inventor of the autopilot, took a Curtis C-2 Flying Boat off the coast of Long Island and spent time with a woman whose husband was off in World War I. They crashed the plane into the bay and were rescued – naked – by duck hunters.
According to a source close to the matter but not authorized to speak, a long-term deal was reached. The parties should be announcing it soon.
American Airlines and its flight attendants have a tentative agreement on a new contract, four and a half years after the last one became amendable.
Details of the five year deal are now public. Between immediate pay rate changes and the addition of boarding pay, flight attendants will receive up to 28% raises immediately the month following contract ratification. And they’ll get full retro pay for the time spent without a new contract, which can be over $25,000 per crewmember.
American Airlines rolled out a new automated phone system this morning. When you dial, there’s a new voice on the other end. And you have to listen to the entire recorded message – no skipping it by asking for an agent.
United’s seasonal second flight between San Francisco and Sydney will only operate for two months, and only three days a week instead of daily. They’ll use a smaller plane for San Francisco to Melbourne, and there will be fewer LA – Melbourne flights leading into peak season. Houston to Sydney will also see fewer frequencies as well.
Southwest Airlines announced plans for redeye flights, premium seats, and assigned seating but left a lot of questions unanswered.
They don’t know all the answers yet! But during the carrier’s second quarter investor call on Thursday they provided more information and filled in several gaps, as well as shared other useful tidbits, that flyers need to know about these changes and the airline’s business.
They need to take care not to lose the value proposition that does still distinguish them, and for which the market continues to value their business at a higher multiple than competitors, even as they work to provide a product that more people want to buy and to pay more for. But they also need to address their inability to sell small town and long haul flights through partners in order to continue to grow.
American Airlines profit was down in the second quarter. They’re crowing about record revenue, a lot of that is inflation, and they’re clearly not doing well – profit forecasts were revised downward significantly, and they are now saying they won’t earn anything in the third quarter which is traditionally good. It isn’t winter!
In fact, American Airlines will make money on its co-brand credit cards during the third quarter. That means it will lose money flying airplanes over the summer months. That’s insane.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
