Category Archives for Commentary.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
ilton’s CEO suggests that Marriott’s troubles have been Hilton’s gain.
Hilton CEO Christopher Nassetta said on the company’s earnings call on Wednesday that the Honors program added 14 million new members last year, a 20% increase to a total of 85 million. He attributes that to guests shifting from Marriott. But that’s not at all suggestive of what he thinks it is.
Here’s video from Delta flight DL5763 from Orange County to Seattle, an Embraer ERJ 175 operated by Compass Airlines.
The aircraft, with 59 passengers and 4 crew on board, made an emergency landing in Reno after five of the passengers on board were injured due to severe turbulence.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
University of Arkansas Law School professor Khaled Beydoun is claiming he was assaulted by a Delta Connection regional jet pilot after flying from Atlanta to Northwest Arkansas Regional Airport on Delta flight DL5325 operated by Endeavor Air, a wholly-owned subsidiary of Delta Airlines.
The man was upgraded to first class based on his Platinum status but then downgraded to extra legroom coach. He says it’s because of his race. He then had words with the captain, whom he claims proceeded to ‘grab him by the neck’ and call the police on him.
Actress Jessica Chastain is aghast that flight attendants aren’t ‘getting paid’ during boarding, they are working, how can this be legal she wants to know?
The Academy Award nominee isn’t alone. Several flight attendants who read this blog feel they shouldn’t have to serve predeparture beverages since they ‘aren’t getting paid’.
Carry on bags are a challenge for airlines that are trying to depart on time. That’s become far more the case over the past 11 years since US airlines added checked bag fees (so passengers try to carry on more) and they’ve resisted adding flights (capacity discipline) so that planes are increasingly full.
It takes time to store carry on bags on the plane, but perhaps more importantly when passengers discover at the last minute that there’s no overhead bin space left it takes time to gate check their bags.
The TSA itself said there were no actual active threats in the years following 9/11. However if there were the TSA wouldn’t likely be able to stop them since they miss most of the contraband going through checkpoints.
Nonetheless because of our fears – even our imagined ones – we’ve given up our freedom to travel. We have to carry papers with us and show them to authorities on demand. We go through invasive screening. And it’s all become so normal we don’t even question it.
A woman screams “I know my rights” as she shoved past a TSA checkpoint in Orlando. I know her rights too, that’s one that no court has recognized. But it’s also not where the story starts to get weird, or where it stops.
The 38 year old woman drove up to curbside at Orlando International airport departures on Wednesday at about 8:30 p.m. She went inside and demanded at the Southwest Airlines ticket counter “to be checked in for a flight and to have her truck parked.”
You can probably guess where this one eventually ends, but not how it gets there.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
