Category Archives for Featured.
Citi Prestige offers an airline credit, lounge access, a big signup bonus and then a variety of perks like free rounds of golf and 4th night free on hotel stays. How much is all this ‘stuff’ worth, anyway?
Under United’s new mileage-earning program, miles are earned based on the price of the ticket not the distance you fly. And they seem to be stamping out, one by one, the places you can go to still earn full mileage — United airline partners, one by one, are reducing the miles earned on United discount fares. This is no accident. When will there be no options left?
It’s hard to fathom how banks can make money rebating 2% on purchases — they may not make that much from each transaction. So how are these products possible? And will they last? Which are the best ones? And do you want cash back or airline miles?
Adam Aron no longer has ‘interim’ in his Chief Executive Officer title at Starwood. He launched Pan Am’s first frequent flyer program. As Hyatt’s Chief Marketing Officer he launched Gold Passport. I had the pleasure of interviewing him on stage at the Travel Executive Summit on Thursday in Atlanta. Aron was Senior Vice President of Marketing at United and I got to tell the story about his economy meals partnership with McDonalds (the associated happy meal toys available on United’s Orlando flights are still available for sale on eBay). United replaced the galley carts to keep the burger warm while the lettuce and bun stayed cool. He was CEO of Norwegian Cruise Lines, of a chain of ski resorts, and later went into private equity. He became part owner and CEO of the Philadelphia 76ers.…
The New York Times has a useful piece that helps understand what makes a credit card useful for consumers, and identifies some of the best ones currently in the marketplace.
The American AAdvantage program recently updated its terms and conditions. They added this sentence: To the full extent allowed by law, these Terms and Conditions disclaim any duty of good faith and fair dealing as well as any implied contractual terms or obligations. That’s pretty striking language — they have no “duty of good faith and fair dealing” — and my conclusion is that this means either nothing at all or at most only one thing: American doesn’t have very good lawyers.
I’ve written extensively about the protectionism that US airlines are seeking from the government in bashing Emirates, Etihad, and Qatar — and about the hypocrisy as US airlines lobby for and take huge subsidies while attacking only those competitors they’re worried about for doing the same thing while ignoring the even greater subsidies offered to state airlines that they partner with (Think for instance Delta and Saudia, United and Air India). Gulf Carriers Receive Subsidies and So Do US Airlines There are certainly subsidies that have at various times helped to prop up the various major Gulf airlines, as we’ve seen with airlines around the world. Sometimes those subsidies have seemed larger than life, though it’s easy to forget the privileged position over time of British Airways at Heathrow and the gifting of Concorde. And…
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
