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American Finally Makes Award Space Available for 2017

by Gary Leff

Feb 27 2016

American’s revenue management has been notoriously stingy about releasing seats for premium cabin international travel over the past three years. However American has been going to lengths to improve their premium cabin award availability.

We’ve seen that with transatlantic space, with Asia flights, and even with Auckland, New Zealand. This week we finally saw it with South America.

But strangely award availability on American’s flights was nonexistent past the end of the calendar year.

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The Least Competent and Most Corrupt Law Enforcement Agency Spent $200 Million Per Arrest

by Gary Leff

Feb 26 2016

There was the air marshal who sued because he was denied his onboard meal choice, and the one who left his loaded gun in the bathroom. (Another left a handgun in an airplane lavatory, it was discovered by a teenager.)

Then there was the one who pulled his service weapon on two civilians in a parking space dispute at New York JFK.

They scheduled work assignments to facilitate vacations and sexual trysts. Which is fine because they’re insufficiently trained to do much even if something did happen on their watch.

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Claim a Refund for UK Luxury Tax and Save $200 When Traveling on Separate Tickets

by Gary Leff

Feb 26 2016

Book an award ticket for travel on British Airways across the Pond, and you’re going to pay pretty hefty fuel surcharges. But use your American AAdvantage or Alaska Airlines miles to fly on American transatlantic, even without fuel surcharges the taxes and fees are still pretty high.

That’s because of the UK’s Air Passenger Duty (APD) also referred to as the UK luxury tax or premium cabin departure tax, even though it applies to coach tickets as well. The amount of this tax is based on distance and class of service. And it applies to all departures originating in the UK. Here’s a way to save $200 sometimes.

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UK Woman Deported From Thailand Because She Used Her Passport as Toilet Paper

by Gary Leff

Feb 26 2016

This woman — who was neither from Germany nor from Florida — ripped pages out of her passport and used them as toilet paper. The Thai government didn’t accept her altered passport, and deported her.

The lesson though may not be not to use a passport as toilet paper. The lesson is that if you do you should follow up and have the passport replaced. Ultimately it’s probably not any rougher than much of the toilet paper I’ve found in Europe. And indeed I’ve traveled plenty of places in Asia where, if one didn’t plan ahead, they might well find themselves without better options.

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American Express Further Restricts Signup Bonuses, and Why That May Shoot Them in the Foot

by Gary Leff

credit cards
Feb 26 2016

In 2014 American Express changed their signup bonus rules to allow one bonus per card type in a customer’s lifetime.

That’s a policy they had in place a decade earlier. It doesn’t just cut off the sorts of customers that Amex wouldn’t want. They cut off customers that are after signup bonuses, but also customers who — despite being clearly savvy in the world of rewards cards — aren’t even aware of the restrictions on personal cards that you’re only eligible for one bonus per product during your lifetime.

American Express backed off of this policy once before. After losing the Costco partnership, American Express wanted to show growth – to show Wall Street it was still a growth company – by any means necessary. I had hoped that would shift them more towards ‘customer acquisition mode’. But after a series of further setbacks they appear to be entering cost cutting mode.

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How the Airline Industry Uses Congress to Stack the Deck Against Consumers

by Gary Leff

Feb 25 2016

Congressman Bill Shuster is Chairman of the House Transportation Committee. He’s the son of former Congressman and House Transportation Committee Chair Bud Shuster, who resigned his seat amidst a scandal with a lobbyist.

The current Congressman Shuster dates the Vice President for Global Government Affairs for airline industry lobbying group Airlines for America. Once his divorce was final and he openly acknowledged this relationship she stopped lobbying him, and only lobbies his congressional committee.

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