Category Archives for Passengers.
The animal was too large to fit underneath the seat in front of its owner. It was too large to fit on the floor. So the dog’s owner just had it sit beside them, notwithstanding the seat was assigned to someone else. And the dog bumped the passenger out of the seat.
A Southwest Airlines passenger’s 7-month-old kitten had a potty accident after getting scared during a rough landing. She cleaned up the mess, but the crew on the continuing flight segment closed the lavatory due to the smell, confronted her, and removed them from their next flight on the same aircraft.
He unleashed a barrage of verbal abuse directed at both airline staff and fellow travelers, screaming and then also kicking employees in a drunken frenzy.
Other passengers stepped in to restrain the man using seatbelts but he broke free, tearing apart flexcuffs that had been applied by crew. He then went to smash the window with his fist. That’s when they diverted.
Groups of men can be seen standing in the aisle, talking loudly, snacking, and disregarding flight attendant pleas to remain seated. The video’s caption read that such actions “bring a bad name to the country.”
The passenger reportedly boarded the flight already appearing intoxicated. Once inflight, she demanded to be served more. A flight attendant refused, and she hurled a drink in one cabin crew member’s face and shoved another. She repeatedly used racial slurs and exclaimed, “You don’t know who my father is,” and “I’m an ANC b**ch,” while also claiming to be a “mystery shopper.”
Passenger Karen Ayers reports being in a window seat – selected free with her MileagePlus elite status – on board United Airlines flight 149 from Newark to São Paulo. She wound up with the worst seat choice possible: the man in the middle seat next to her reportedly appeared inebriated. Ayers says he “kept putting his arm over the arm rest on MY side and EVERY time he would do that, he would touch my legs.”
Parents flying Delta first class from Tampa to Atlanta allowed their child to place stickers all over the seating area around them – and leave it that way. After all, they probably had a connection to catch!
Tampa – Atlanta is only 406 miles and seems like a lot of work for a child to accomplish so quickly, but apparently they had the process automated.
A United Airlines passenger was supposed to fly from New York LaGuardia to Chicago O’Hare on Friday but couldn’t because their ticket got used by someone else first.
They discovered this when their trip got changed to a flight about five hours earlier. They report that United told them they’d requested the change, and when it was discovered to be an unauthorized change they were told they’d get rebooked (traveling on Monday).
A Delta Air Lines elite passenger received a rare first class upgrade – but 15 minutes later was sent back to coach in order to give their seat up front to a dog instead. The airline told the customer that the dog was a service animal, and there’s “nothing they can do.”
An intoxicated woman refused to pay her bill at a Nashville Airport restaurant. Described as a dine and dash, police were called, and body cam footage of the March 15th arrest is just now available.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
