Category Archives for Passengers.
It’s one thing when Delta is asking employees to volunteer to clean Sky Clubs at their Atlanta hub because contractors can’t find employees. It’s another thing when vulnerable passengers are left overnight to find for themselves.
Moving walkways help you traverse long distances in airports quickly. It’s understandable, though, that many passengers may not remember how they work if they’ve been away from travel for a long time.
This woman moves slowly while being passed on the right – but it’s worth watching for what happens nine seconds into the video.
Delta flight 386 from Los Angeles to Nashville diverted to Albuquerque when a passenger started banging on the cockpit door, screaming “stop the plane!”
A crewmember, Christopher Williams, wrestled the man and zip-tied his hands. Not all heroes wear ‘passport purple’ but this one does.
These gentlemen were raring to go and decided not to wait for boarding to have their meltdown. It’s not clear what started the mêlée but just 28 seconds into the video our heroes are already making up and negotiating a peace.
Hawaii requires a negative Covid test presented on arrival, or else you have to go into quarantine. But not any test will do, for instance if you got your test at the world-renowned Mayo Clinic that won’t be accepted because Hawaii only accepts tests on its list of trusted testing partners.
Except that isn’t really true, because there are several tests Hawaii accepts which aren’t on the list. So you might forgive two young women who flew from Raleigh to Hawaii with their negative test results in hand – only to discover that the results wouldn’t be accepted because they weren’t from a provider on Hawaii’s list.
A woman flying from London Stansted to Alicante, Spain was denied boarding by Ryanair “despite believing she had done all the forms, Covid tests, and other necessary things.”
The woman, who is in cancer remission and trying to clean up her affairs while she can, was traveling to her home in Alicante to clear out her belongings in advance of the property’s sale. Since she wasn’t allowed to fly, she had to find a company who would take away all her personal belongings and donate them.
A woman who flew Southwest Airlines from Fort Lauderdale to Dallas Love Field on May 22 with her sister to visit their mother who had been admitted to a hospital’s intensive care unit says she was booted from an exit row seat by a flight attendant because she’s Muslim and was wearing a hijab.
She claims the flight attendant told her she’d “bring the whole plane down in an emergency.”
On Ryanair’s flight from Ibiza, Spain to Milan, Italy on May 26th, a woman returning home went into a rage after being asked to wear her face mask properly. The woman in an open shirt, short shorts, and her mask below her face started yelling at passengers who wanted her to don the mask, and spit on passengers as well.
For her part, the woman responded with a video in Italian saying she was ‘frustrated’ and ‘unlucky’ and threatening everyone who distributed copies of the videos they took of her on board.
In a video going viral in social media, an American Airlines passenger being confronted by law enforcement demands to see “the manager of the airport!” The woman says her name is Teri Ann, but we all know her as Karen.
The FAA usually sees 100 – 150 cases of bad inflight behavior filed with them each year. Already this year there have been 2500, 1900 of which have deal with refusal to wear a mask. Most inflight disturbances don’t make it to the FAA.
We’ve seen a real increase in inflight conflicts, and it’s going to get worse before it gets better. There are generally five reasons why we’re heading towards a new peak.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
