Trip Reports

Category Archives for Trip Reports.

Thanksgiving in Mumbai: Lufthansa’s Frankfurt A Concourse First Class Lounge

Having arrived at the dreaded C pier, I had to make the long trek through Frankfurt to my connecting flight on United. US flights depart from the A concourse, and it’s a long trip. The biggest delay was at security, where the lines were reasonably long but really just because it was taking 3 to 4 minutes to process each passenger, though it’s not really clear why. After awhile, and though processing was incredibly slow, one of the two lanes was closed and everyone had to queue in the only line at the checkpoint. Bags were put on the belt and the screener examining x-rays just sat there. Staring at each bag. And staring. There wasn’t extra screening or seconday screening, just an excrutiatingly slow gentleman operating the x-ray machine. Had I realized, I’d have…

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Thanksgiving in Mumbai: Lufthansa First Class, Mumbai to Frankfurt

Our Thanksgiving in India was coming to an end and at around 1am it was time to leave the Grand Hyatt. I went down to the club lounge to check out, and noticed on my bill two breakfast charges (I never ate a restaurant breakfast at the property during my stay). The charges were immediately removed. They asked whether I had taken anything from the minibar, I had not. (There was a minibar slip in the room from the previous guest, who apparently did take something, that slip was never taken so perhaps he was never charged or perhaps he fessed up at checkout.) I asked for a car to the airport, it was complimentary after all, they retrieved our bags from our room and we went downstairs and headed off towards the airport, which…

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Thanksgiving in Mumbai: Touring Mumbai

Thanksgiving in Mumbai – Touring Mumbai: Before heading to Mumbai I had done a bit of searching online for well-regarded guides. I first found Mumbai Moments, which seemed to receive raves at TripAdvisor. I emailed them and they were available during our stay, but as we discussed what I wanted to do and see it became clear that this wasn’t going to be a good match. I always like to try to understand a place in part through its food, had researched some of the restaurants and things from vendors that I wanted to try, and shared the particulars. Amish, the guide, let me know that he’s a follower of Jainism and won’t take clients to any non-vegetarian restaurant. I respectfully chose to find someone else, since that wasn’t going to match what I wanted…

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Thanksgiving in Mumbai: Grand Suite at the Grand Hyatt Mumbai

After clearing customs and immigration in Mumbai we walked outside the terminal to teeming masses of people waiting for passengers. The airport was sure bustling at almost 2 am! The Grand Hyatt Mumbai comes with complimentary airport transfers for club guests, and I had used a confirmed suite upgrade for the property so we were certainly upgraded in advance. (I believe that the benefit is consistently offered to Diamonds regardless, but with the upgrade offered in advance I was certain of the transfers, and had emailed the hotel my arrival information ahead of time.) I didn’t see a Grand Hyatt rep right away, but did see someone holding a Hyatt Regency sign. I asked them, “Grand Hyatt?” and they pointed to the right and a gentleman immediately appeared with his passenger manifest, asked my name,…

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Andaz 5th Avenue: Really Great First Stay, Could Become My New Go-to in New York

The Andaz 5th Avenue is a bit of an enigma, I think the property is widely misunderstood and expectations were certainly high so when it opened a few months ago many of the reviews were lukewarm or negative. It’s not an inexpensive property, but it’s not an expensive property by New York standards either. It not ultra-hip trying to be cool W, but it’s still sleek and fun. And it’s a new brand trying to get out all of the kinks, there aren’t a whole lot of Andaz properties such that they’ve figured out exactly who their customers are (as opposed to what market research tells them to expect) and how those customers’ needs actually match pre-planning. So lots of misses being reported at the outset: people who feel like it’s not their style, trying…

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Lotus of Siam’s Upscale New York Location

I tried the new Lotus of Siam in NYC this past weekend, it’s the outpost of the Vegas well-known and quite excellent staple. Opened just a month or so back and I’ve been very curious. In their original Vegas form, housed off the strip in a strip mall, they are an outstanding Thai restaurant. The New York version strives to be a more fine dining experience, and also it seems to adjust the food to the New York palette. While there are certainly Thai places in New York, they’re not known to be particularly outstanding by world standards. And having grown up in New York, I can say that New Yorkers don’t really do spice. At least not Thai spicey. So how would it translate? Not exceptionally well. The bottom line is that if the…

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Thanksgiving in Mumbai: Lufthansa’s First Class Terminal in Frankfurt

Our transatlantic flight touched down on time and fortunately came into an “A” gate which meant the trip over to the First Class Terminal was going to be an easy one. The special terminal is really intended for first class passengers originating in Frankfurt only, and certainly the path of least resistance is to use a First Class Lounge since you’re already airside and most won’t want to actually go through passport control to enter Germany in order to visit the First Class Terminal. Especially since the First Class Lounges are actually quite similar. The First Class Lounge in the A terminal, which I visited on my return trip, has the same design elements and the same food and better views. The First Class Lounge in the B terminal even has a car service that’ll…

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Thanksgiving in Mumbai: Washington Dulles – Frankfurt in Lufthansa First Class

Upon boarding, a flight attendant distributed amenity kit, pajamas, and slippers and immediately brought a choice of beverage and nuts to munch on while the rest of the aircraft got settled. I was struck by how modest the amenity kit has become, really just a single liquid item. The contents of the mens and womens bags were similar though the bags themselves were more pedestrian and understated for men and more designed for women. Still, my wife tells me that the quality of the contents is high. I had come to the airport in fairly relaxed uniform, prepared for an overnight flight, so I stuck the PJs in my bag and settled in. This flight had just one other person in first class. Sadly not an entire upper deck to ourselves, but close. As we…

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Thanksgiving in Mumbai: Washington Dulles and the Lufthansa Senator Lounge

I decided to have my Thanksgiving dinner with Indians, so my wife and I went to India. She expressed a strong preference against my usual ‘let’s try out new flight product’ approach, and I didn’t take the opportunity to fly Turkish first to Istanbul or fly the new Swiss first (hop up to Montreal..). Instead we made the flight with just two flights in each direction, 3 segments in first class on Lufthansa and a final flight home in first on United. I’ve actually been a fan of the Lufthansa first class product, it’s old and dated but certainly comfortable. But it’s sure wearing thin. And the United product, well, we’ll get to that. I was flying the old United first. I haven’t flown it internationally in 3 years. At first it seemed familiar, like…

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Return to the The Jefferson Hotel, Richmond — Better This Time

Last November I reported on my mediocre stay at the famed Jefferson Hotel in Richmond. While a grand hotel, there were significant problems: Noise from our upstairs neighbors, including hearing them walking around above us Exceptionally slow service in the hotel’s casual restaurant Valet parking dinged my car door The Assistant General Manager proactively called me the day after my stay, asked me about the stay, apologized and asked to comp a future night. I finally took her up on the offer, a full year later. I was given a small suite, similar though a bit smaller than my room last year. It was perfectly fine, the only thing that last year’s room had though was a bigger shower with three showerheads, one of the best showers I had experienced. I had no complaints about…

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