Trip Reports

Category Archives for Trip Reports.

Hyatt Regency Pier 66 — Consistently Misexecuted Service

This past weekend I stayed at the Hyatt Regency Pier 66 in Ft. Lauderdale, I’m in the area frequently and most often I’ve stayed at the Westin Diplomat but I had a couple of expiring Faster Free Nights so I thought I’d burn them rather than converting them to 5000 Gold Passport points each. My wife and I arrived checked into a 10th floor tower executive room on Friday night and there was old food sitting on the ground on balcony, attracting swarms of ants. They had said the hotel was sold out when we checked in, it was late, and the ants weren’t likely to get into the room. So I didn’t worry about it. The room itself was fine, it did smell like a South Florida hotel that’s 40 years old, but the…

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Phoenix and Scottsdale Dining

A couple years back, Randy Petersen treated Flyertalk’s member-elected Board to dinner at Cowboy Ciao in Scottsdale. I much enjoyed the meal and decided to return for lunch. Here’s the menu: As an appetizer I ordered the Crispy Mac ‘n Cheese with white cheddar, bacon, tomato/chile salsa. It could have used a bit of salt, but was otherwise good. The salsa strangely reminded me of Pace Picante Sauce, though with a slight kick. I ordered a sandwich to follow the entrée, but the waitress misheard and thought I ordered the risotto. She was most apologetic, but left the Short Rib Risotto with asparagus, pecorino romano, and truffle oil rather than bringing it back to the kitchen so that I could try it. Again, a bit undersalted but otherwise interesting, creative, and delicious. I ate many…

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Intercontinental Montelucia Resort & Spa, Paradise Valley Arizona

On arrival in Phoenix I took the airport rental car bus over to the shared rental center, where Avis had waiting for me a brand new Cadillac with 3 miles on it. And off we went to the Intercontinental Montelucia Resort & Spa. I had booked the Facebook promo $99 per night rate with a $25 daily room credit. This booked into the lowest category room, but I was given a first floor Oasis Village Suite (room 501). My reservation became inaccessible online shortly after I had booked it, presumably due to the room type change being made long in advance as a Royal Ambassador. We arrived and found valet parking $15, apparently reduced over the summer, though self-parking is also almost as convenient. Walking into the resort it’s not entirely clear where reception is,…

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British Airways First Class, London-Toronto under Strike Conditions: A Continuation of Cathay & British Airways First Class, Philippines and Macau, a Presidential Suite, and the Fat Duck Restaurant

Here are the previous posts from this trip report: Prelude Desperately Making it to Toronto, Sheraton Toronto Airport Toronto – Hong Kong, Cathay Pacific First Class The Wing lounge and Hong Kong – Manila, Cathay Pacific First Class Intercontinental Manila Presidential Suite Manila – Cebu and the Hilton Cebu Resort Philippine Cooking Class Cebu – Manila and Return to the Interconinental Manila Presidential Suite Manila – Hong Kong, Cathay Pacific First Class and on to Macau via Turbojet Westin Resort Macau Fernando’s, Beijing Kitchen, and the City of Dreams Macau – Hong Kong via Turbojet and Hong Kong – London, Cathay Pacific First Class Waldorf Hilton Hotel, London Lunch at the Fat Duck Restaurant Heathrow was a ghost town when we arrived. BA might have been covering all their London City flights (such as those…

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Lunch At The Fat Duck Restaurant

(…The Fat Duck Review: a continuation of my trip report “Cathay & British Airways First Class, Philippines and Macau, a Presidential Suite, and the Fat Duck Restaurant”) When planning my American Airlines Oneworld award, I decided to pop through London on the way back to the US. It meant that I’d be able to try British Airways First Class (I’ve flown ClubWorld only in the past) and I’d be able to eat at the Fat Duck Restaurant. Ever since my meal at El Bulli in 2008, I’ve wanted to try the Fat Duck. At the time of the meal, only Heston Blumenthal and his three Michelin stars had bested El Bulli in the San Pellegrino/Restaurant Magazine ratings over the previous 5 years. Now, in fairness I’ll be the first to quibble with those rankings. In…

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The Waldorf Hilton, London: a continuation of “Cathay & British Airways First Class, Philippines and Macau, a Presidential Suite, and the Fat Duck Restaurant”

Last November, after my stay at the Prince de Galles in Paris, I decided that I would always endeavor to pick a hotel in a major European city that had an executive lounge. Now, the Euro has been falling relative to the dollar in recent weeks (oh, those profligate Greeks, Portugese, and Spaniards, you make the Italians look fiscally responsible!). But Europe is just really hard on my wallet, and a lounge there yields especially good value — for my morning coffee, for breakfast, for access to water. I’ll never ‘get’ Europeans who don’t drink water and no I’m not willing to chug multiple bottles of marked-up Evian over lunch every day. So I decided to burn some Hilton points for London, and as a Diamond I had heard that the executive lounge at the…

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Macau – Hong Kong – London by Ferry and Cathay Pacific First Class: a continuation of “Cathay & British Airways First Class, Philippines and Macau, a Presidential Suite, and the Fat Duck Restaurant”

After our last complimentary ‘all you can order off the menu’ breakfast, we said goodbye to the Westin. I had a bit of a confusing interaction with the front desk over the bill, but it was minor. I should have had complimentary internet, but they charged for two days’ worth. When I asked about this they explained that their system offered two speeds, the slower internet was free, I had selected the faster option. Now, I’m confident that I didn’t do that, as I guessed that they might charge for the faster speed, I didn’t really need it, and I didn’t feel like asking. But they initially stood their ground. As did I, and they removed it from my bill. Rather than taking the hotel’s free shuttle, I opted to hang around an extra 15…

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Fernando’s, Beijing Kitchen, and the City of Dreams in Macau: a continuation of “Cathay & British Airways First Class, Philippines and Macau, a Presidential Suite, and the Fat Duck Restaurant”

Fernando’s, Beijing Kitchen, and the City of Dreams in Macau: a continuation of “Cathay & British Airways First Class, Philippines and Macau, a Presidential Suite, and the Fat Duck Restaurant” During our three night stay in Macau, and in addition to our breakfasts at the Westin (unlimited complimentary order-off-the-menu), there are two meals I thought I’d highlight: Fernando’s and Beijing Kitchen at the Grand Hyatt. Whenever I travel someplace new, I reserve food. And there were two things that really stood out as the ‘must-dos’ while I was in Macau: Fernando’s and Lord Stowe’s bakery for Portugese egg tarts. And as luck would have it, both were in Coloane where I’d be staying. In fact, Fernando’s is a short walk up the beach from the Westin, and we decided on dinner there our first full…

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The Westin Resort Macau: a continuation of “Cathay & British Airways First Class, Philippines and Macau, a Presidential Suite, and the Fat Duck Restaurant”

It was a quick 10 minute cab ride over to the Westin Resort in Coloane. The hotel does offer a complimentary shuttle to the Venetian and ferry dock, but a cab was inexpensive so we didn’t wait for it. The Westin is a grand older hotel on the beach, far away from the action of Macau but not really more than 10 minutes away. The property reminds me a bit of the Westin Puerto Vallarta, each floor set back slightly from the one below it and all rooms offering balconies. It’s a beautiful, old, quiet property and seemed fairly unoccupied throughout our three day stay. We were assigned a suite looking out on the beach on the top guest floor, I didn’t ask how many suites they had but there didn’t seem much competition for…

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Manila to Macau via Cathay Pacific First Class and Turbojet Ferry: a continuation of “Cathay & British Airways First Class, Philippines and Macau, a Presidential Suite, and the Fat Duck Restaurant”

We arrived at the Manila airport and had to show printed e-ticket itineraries to enter, and then had to go through security screening of our checked and hand baggage as well. Once you’ve entered there’s a sign saying not to exit. We walked up to the Cathay Pacific checkin desk, and they helped us right away, but our checkin was confusing. I handed them not just our itinerary and passports, but also our receipt for the Turbojet ferry from Hong Kong International Airport to Macau Ferry Terminal. I asked them to check our bags through to Macau, and the agent had never heard of such a thing and couldn’t figure out how to do it. After much plugging away he called over his supervisor who fiddled for awhile and got on the phone but finally…

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