About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. The reason an airline would need to make these kinds of
    requests(commands
    ) is clearly a failure in management and lack of proper staffing

  2. Gary – must be a very slow day. You have recycled most of your views expressed in this story dozens of times! We get it – you can quit w the SW stories olease

  3. Slow news day eh Gary? What’s next, another thought provoking article on how Hyatt didn’t comp a breakfast to an elite?

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