Online Travel Agency Blatantly Lying To Scare You Into Book Your Hotel Quickly

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. Do you think that this might drive them to change the terms so that you can apply Suite upgrades to reservations using free night certificates? It’s so frustrating to use a free night certificate and points (on separate reservations) and then either not use a suite upgrade (since FNCs can’t use them) or change rooms in the middle of a reservation (so relaxing on my vacation)?

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