You know that business travel done when the Islamic State declares non-essential trips to be haram. All Islamic State employees will have to conduct jihad as remote workers for the forseeable future.
American Airlines, slow off the dime in its moves to protect its business compared to United and Delta, already began major capacity cuts in response to the administration’s ban on non-U.S. residents entering the country if they’ve been to Schengen Area countries of Europe within the past 14 days.
With the government extending that restriction to the U.K. and Ireland, and with demanding drying up more and more each day, they’ve now taken things a step further. They are reduce international capacity by 75% year-over-year. Ostensibly this will apply March 16 to May 6, but many of these cuts will almost certainly last longer.
Airlines are offering travel credit for cancelled reservations. Hotels are letting customers with prepaid reservations cancel without penalty. It’s frequently not possible to travel, either because of a government ban or an employer’s policy. The events or activities you planned to go to may not be happening – all of the world’s Disney theme parks are closed, even. Yet Hertz is keeping your money from prepaid car rental reservations.
Fortunately there is a hack to save some money if Hertz won’t offer a refund.
The U.S. is limiting international travel and funneling it through a limited set of airports. That’s supposed to allow them to screen passengers better entering the country. Here the government is failing and making things worse.
The virus is already here and spreading. We don’t know how badly because we are keeping out foreign tests. Our solution to that appears to be keeping out foreigners and forcing everyone in close proximity to each other to encourage spread.
This is United’s fourth refunds policy change in just a week. If they change your international flight by 6 hours or more they will give you a credit for the amount of your ticket. If you don’t use the credit within a year then and only then are you eligible for a refund.
As recently as March 6, United offered refunds if they changed your schedule two hours or more.
Starting on Monday American is dropping buffets from its lounges. This will be replaced with “individually portioned, covered food items and will shift most self-service beverages to individual portions such as milk cartons or bartender/wait staff service.
There will also be changes to how drinks are service on board.
United has revised their refund policy for reservations where they impose a schedule change three times in the past week. They are more draconian than competitors, and the changes to published rules apply even to tickets purchased prior to the changes. This points to how United is viewing holding on to customer cash in the short run – over taking care of their customers in the long run.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The union that represents flight attendants at Canada’s WestJet Airlines expects layoffs “of more than 50 per cent of its staff.”
The Trump administration’s ban on non-U.S. residents entering the country if they have been in European Schengen Area countries, which went into effect overnight on Friday, will be extended to include the U.K. and Ireland at midnight on Monday night.
The President says he’s “working with the states” and considering domestic travel restrictions as well.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
