Right now people are fighting on board over lack of social distancing, although sometimes they’re just freaking out on social media about it.
People are getting pretty political over mask wearing and nearly every U.S. airline will begin requiring them. If folks want to boycott Costco, imagine once they are on board trapped inside a metal tube…?
Redeeming airline miles or hotel points for retail products is almost never going to be a good deal. The loyalty program has to actually buy the item, perhaps they’re getting a modest deal compared to street prices but there’s usually a third party managing the process for them too that takes a cut. There’s not going to be any leverage redeeming miles this way.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Two and a half weeks ago I warned that Avianca seemed likely to file for bankruptcy. Now it has filed in the U.S. Bankruptcy Court for the Southern District of New York.
United Airlines, which knew the situation well, had already written down $700 million worth of debt down to $3 million. The Colombia-based carrier already ceased commercial flying two months ago and furloughed most employees. It is winding down its operation in Peru.
Restaurants in Texas were permitted to re-open under new strict guidelines just over a week ago. Indoor spaces are limited to 25% of their previous capacity. Menus are single use only. Condiments cannot be left on the table, but provided only on request. Flatware cannot be pre-placed on tables either and instead must be given to each guest after being seated.
Still, I haven’t dined in at any restaurants yet. There’s one restaurant, however, with a concept that makes me feel safe.
This is a report out that cruise bookings are up 600% off of an extremely low base, and up 200% year-over-year. The claim is highly dubious if taken to mean that the cruise industry is on a path towards recovery or that people are prepared to cruise in the middle of a global pandemic.
I knew these bonuses sold out in an hour. They would have gone much more quickly had the IT held up and people like me were able to get through and buy. However it’s amazing they had over 2000 people at a time trying to buy miles.
Despite taking CARES Act payroll protection subsidies from the federal government, airlines including Delta, United, and JetBlue have cut worker hours. This means that employees receive less pay, and airlines spend less on payroll, despite requirements not to furlough workers or reduce rates of pay through September 30.
American Airlines CEO Doug Parker said “I was there when we were working on CARES and that wasn’t the intent or meaning of it.” Parker is right, that wasn’t how the CARES Act was supposed to work. The original language – that got changed – has now been leaked.
The executive branch wants to give the CDC a mission: checking temperatures of airline passengers at 20 airports. The CDC, though, declined saying it wasn’t likely to be effective (due to asymptomatic spread) and it may not be legal. They responded to the Department of Homeland Security “Please kindly strike out CDC from this role.”
Here’s a dismissal notice one pilot reported receiving from their airline. Qatar Airways terminated them effective immediately, and is paying seven days of severance in lieu of notice.
If that was the end of the story it would be unfortunate, but part of the grim reality that aviation and the world are facing today. However that wasn’t the end. Qatar sent the pilot a bill for $162,000.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
