How Much Would You Pay to Avoid Connecting? And How Long is Too Long to Wait in an Airport?

shanghai airport
May 08 2019

If you’ve never missed a flight you’re spending too much time in airports. Non-stops are nearly always better than connecting, though on the longest flights the time a connection adds to your overall journey is relatively smaller (if everything goes as planned).

Passengers prefer non-stop travel over connections, but at what margin? How much are people willing to spend to avoid a connection and does it depend on how long of a connection they’d have to take?

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One Credit Card is Now Offering a Bucket to New Customers Who Apply

costco bucket
May 08 2019

Don’t discount the value of a bucket as a signup bonus!

Along with some pvc pipe, gravel, sand and charcoal you could use a bucket to build a water filter. You can grow food inside of a bucket. Or harvest rainwater. You could even attach a couple of straps to the bucket and make it a backpack. With holes near the bottom of the bucket, and placed inside roasting pans, you might be able to use it to feed chickens. Buckets are also super useful if the ALS Foundation gets the ice bucket challenge to go viral again.

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Andaz West Hollywood’s GM Responds to Their Scammy Award Availability Strategy

building
May 08 2019

Monday I wrote about how the Andaz West Hollywood keeps World of Hyatt members from using their points.

The hotel benefits from being a Hyatt. They attract stays from guests loyal to the brand, and looking to earn elite night credit when staying in the area. But they appear not to want to honor the other end of their obligation by redeeming free night awards.

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Delta Introduces Elite Status Family Leave Benefit

delta plane
May 08 2019

Several frequent flyer programs around the world let you put your status on pause, or extend your status, when you experience major life events. It’s not nearly as common in the U.S., perhaps because we’re not as focused here on accommodating new births or medical issues as people are in Europe or Australia.

It makes all the sense in the world for a travel loyalty program, though. A customer who was incredibly valuable before having a child is likely to be incredibly valuable once the get back on the road.

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Passengers Booted from Air New Zealand Flight for Refusing to Watch the Safety Video

plane docked
May 07 2019

A woman and her travel companion were removed from Air New Zealand flight NZ424 from Wellington to Auckland for refusing to watch the airline’s safety video.

The woman was first reading a book and then looking at her phone. When the pilot announced they’d be returning to the gate, though, the woman did start talking on her phone — she “loudly tried to make a booking with Jetstar.”

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