British Airways has destroyed their brand with their cuts. They offered free tap water but even hot water for tea was charged. On. British. Airways. So you had to pay even if you brought your own tea bags.
Indian airline Spicejet is defending its decision to strip search flight attendants whom they believed were stealing money from inflight sales.
Flight attendants were forced to get naked and no – no money was found.
American West was the first airline to do tray table advertising (in December 2003), a practice that moved over to US Airways on some aircraft. US Airways even experimented with ads on first class tray tables.
AirTran actually launched ads on the backs of the tray tables (at US Airways you actually had to put the tray table down in order to see the ad). United experimented with tray table ads as well.
Off menu they were serving Andre as their predeparture champagne. Was this a mis-cater?!
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Southwest has changed their redemption values today in a way that upends the original model of the Rapid Rewads 2.0 program launched in 2011.
They’ve reduced the average number of points per dollar required for Business Select fares by 35% and Anytime fares by 22%. And they’ve increased the average points per dollar required for Wanna Get Away fares by 6%.
This $49 card has come with an anniversary free night every year that’s good at any IHG hotel. For new certificates issued May 1 onward these certificates will only be good for hotels that normally cost 40,000 points per night or less.
Aeroplan, the frequent flyer program that will remain associated with Air Canada until 2020, is apologizing for a survey sent out to members. They promise to delete “all data collected” from it as well.
With Marriott and Starwood moving ever closer towards combining into a single loyalty program, it’s telling that they’ve just launched their new promotion for spring and into summer and the promotions for each program are nearly identical.
Perhaps because of how much BA awards cost they’re also usually pretty available. And they have released space pretty reliably when the flight schedule opens.
However first class awards between North America and London seem to disappear completely in 2019.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
