Video: Passenger Demands Gate Agent Kneel Down and Apologize for Weather Delay

by Gary Leff

seeing airplane through window
May 29 2019

Video was posted on Chinese social media network Weibo where the delayed passenger isn’t getting much sympathy. One commenter suggests he be banned “from taking planes for the rest of his life, then get him to kneel if he wants the ban to be lifted.”

Customers certainly ‘have a choice of which airline to fly’ on this domestic hop with 16 peak daily departures offered by six different carriers. None however are likely to make staff kneel in apology when delayed by weather.

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IATA Says Boeing 737 MAX Won’t Fly Until August, While Boeing’s CEO Apologizes to Victims’ Families

by Gary Leff

plane tv
May 29 2019

Last week I wrote that the FAA would be trying to convince the world’s regulators to re-certify the Boeing 737 MAX. American Airlines CEO Doug Parker said he expects the plane to fly in ‘weeks, not months’ but that the FAA would want a critical mass of other world regulators to sign off on the plane as well as part of convincing the public that it’s safe to fly — however several countries would likely be recalcitrant for political reasons.

Now the head of standards-setting trade group the International Air Transport Association says he expects the Boeing 737 MAX to return in 10 to 12 weeks – at the earliest..

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Qantas First Class Awards Available for Fall and Winter

by Gary Leff

sydney opera house
May 29 2019

Here’s a search of available first class award space for two passengers in November. I searched Los Angeles – Sydney, but it brings up Los Angeles – Melbourne space where there’s connecting availability to/from Sydney, and Dallas Fort-Worth – Sydney where there’s connecting availability on American between LA and Dallas.

Some space appears to exist October through February, in other words when Americans want to travel to Australia.

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Goldman Sachs Likely to Lose Money on New Apple Credit Card

by Gary Leff

iphone 5s
May 29 2019

Citibank pulled out of advanced negotiations with Apple to be the new issuer of a co-brand card that will now launch from Goldman Sachs this summer. According to a report “J.P. Morgan Chase, Barclays and Synchrony, also bid on the business.”

One bank staffer is said to have texted a Goldman Sachs executive, “Dude, if that portfolio ever makes money, I’m buying you a beer.”

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Big Marriott Hotel Owner Complains About Free Breakfast at Resorts

by Gary Leff

breakfast food styrofoam container
May 29 2019

Mark Brugger, the President and Chief Executive Officer of Diamondrock Hospitality, spoke about how Marriott’s new loyalty program is affecting his hotels during the company’s earnings call.

When asked by analysts to provide color on the Bonvoy transition, he noted lower costs and some positives and negatives depending on the property but where he zeroed in on a problem it’s providing breakfast at resorts to elites.

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Regional Jets Are Going to Get Faster 5G Inflight Internet

by Gary Leff

american eagle plane
May 29 2019

Regional jets have been stuck with slower internet speeds. In particular, they cannot be upgraded to Gogo’s 2Ku satellite system, the internet provider tells me, because “the radome is too large.” Still there’s a need to improve the inflight experience on regional jets.

Gogo announced today that it “will build a 5G network for aviation.” This is a new air-to-ground network regional jets and smaller mainline jets operating in the US and Canada, and for business jets.

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