Delta Introduces Elite Status Family Leave Benefit

delta plane
May 08 2019

Several frequent flyer programs around the world let you put your status on pause, or extend your status, when you experience major life events. It’s not nearly as common in the U.S., perhaps because we’re not as focused here on accommodating new births or medical issues as people are in Europe or Australia.

It makes all the sense in the world for a travel loyalty program, though. A customer who was incredibly valuable before having a child is likely to be incredibly valuable once the get back on the road.

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Passengers Booted from Air New Zealand Flight for Refusing to Watch the Safety Video

plane docked
May 07 2019

A woman and her travel companion were removed from Air New Zealand flight NZ424 from Wellington to Auckland for refusing to watch the airline’s safety video.

The woman was first reading a book and then looking at her phone. When the pilot announced they’d be returning to the gate, though, the woman did start talking on her phone — she “loudly tried to make a booking with Jetstar.”

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Andaz West Hollywood Discovered a Loophole in the World of Hyatt Program

building
May 07 2019

Andaz West Hollywood appears to be placing a 3-night minimum stay requirement on their entry level room types throughout the year.

What seems odd at first glance, until you dig deeper, is that they are imposing these 3 night minimum restrictions on both revenue bookings (paid reservations) and award bookings (free night awards) for the 1 King Bed and 2 Queen room types. And they are not doing this for the rest of their rooms.

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