Star Alliance Member South African Airways Bankrupt, Asking For Another Government Bailout

by Gary Leff

south african airways
Sep 23 2018

South African received a bailout a year ago to help with a new CEO’s plan to stabilize the airline by convincing banks they would continue to exist. Despite government cash infusions the airline’s debts now exceed their assets.

A report to the company’s board says the airline faces “rampant corruption, low pilot productivity, a significantly weak balance sheet, liquidity problems, loss of confidence from suppliers, a lack of critical skills and fragmented IT systems.”

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Singapore Airlines Non-Stop Business Class Awards Bookable With Air Canada Aeroplan Miles

by Gary Leff

Sep 23 2018

Singapore Airlines usually makes premium cabin awards available only to their own KrisFlyer members. You can transfer points from Chase, American Express, and Citi into the KrisFlyer program, so their miles are relatively easy to get.

If you want to fly Singapore’s business or first class on more than an intra-Asia flight you aren’t going to be able to use miles from United, Aeroplan, or other Star Alliance programs — most of the time.

Six years ago there was a brief window where Singapore Airlines awards were bookable by partners but there hasn’t been anything like it since.

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American Airlines Expects Its New Bigger Partnership With Qantas to Be Approved Next Year

by Gary Leff

sydney opera house at sunset
Sep 23 2018

Three years ago American Airlines and Qantas announced an expanded joint venture. American was launching Sydney and Auckland service, Qantas Sydney – San Francisco. And they indicated there would be more new routes in the offing as a result of the partnership.

They proposed to extend their partnership to coordinate schedules and pricing and share revenue on Pacific flights (but not Hawaii routes). The Obama administration said no.

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Even As It Becomes Tougher to Earn a Marriott Ambassador, Ambassadors May Be Spread Too Thin

by Gary Leff

hotel lobby
Sep 23 2018

I stayed 100 nights with Starwood in 2016 and was assigned an Ambassador for 2017. My Ambassador was excellent.

However members certainly have had varied experiences. Different Ambassadors provide different levels of service. Each person has different skills. The program itself provides guidelines but some go above and beyond. And workload matters. Now that the program is scaling to support top elites at Marriott too, Marriott’s metrics are being put into place.

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Coming Soon: American Express Will Let Platinum Cardmembers Book Sold Out Restaurants By App

by Gary Leff

man eating at asian restaurant
Sep 22 2018

American Express offers its Global Dining Collection program to The Platinum Card from American Express cardholders and to Centurion (Black Card) customers.

These are top restaurants where American Express has an arrangement to set aside some tables for cardmembers. You’ve had to make bookings through their concierge service. They’ll be launching searches for reservations, including special set-aside availability, through the American Express mobile app first in the UK starting next month and then in the US next year.

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