British Airways has cut back on water for passengers on its long haul flights, in a test that runs through Sunday. They’ve eliminated individual water bottles from the economy and premium economy cabins, leaving customers reliant on flight crew to provide them with water in paper cups poured from larger plastic bottles.
Pondering this sent me down a rabbit hole, pouring through LA city documents about the upcoming Chase Sapphire Lounge at LAX in the Tom Bradley International Terminal. Ongoing operating costs for the lounge are about $20 million a year. But this one number stood out to me in particular.
The Kalispell flight diverted to Sioux Falls. Crew timed out, and they were offered rebooking a full day later. However, they suggested renting a car and received written assurance that Delta would cover the cost.
A passenger on American Airlines flight 91 from London Heathrow to Chicago on Sunday says that they found themselves in an altercation with the woman seated behind them, whom they dubbed a “Karen.”
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Thursday morning’s American Airlines flight from Doha to Philadelphia took off back for the States. That will be the last trip between the U.S. and Qatar on the airline for a bit, as American suspends Doha service due to risks in the region.
JSX appears to have survived the lobbying onslaught against it by American Airlines, Southwest Airlines, and the Air Line Pilots Association.
The product was wildly successful attracting young, affluent cardmembers. But it wasn’t profitable. Early on Chase filed SEC 8-Ks outlining greater than expected costs. My understanding is that in the first five years after launch they’d cumulatively lost around $2 billion on the product.
One of the most frustrating things for airline passengers is being forced to give up their carry-on bag at the gate. You’re supposed to be allowed a carry-on and a personal item when you fly on most airlines in the U.S. However, overhead bins fill up, and passengers getting on the plane last are often forced to ‘gate check’ their bags because the plane runs out of room.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
