American Express Just Dropped Millions of Points into Accounts By Accident. What Should You Do?

Dec 18 2015

A thread started on Flyertalk Thursday night reports that Membership Rewards balances for several members doubled — or even grew ten-fold.

Most of the discussion there seems to be centered around how likely it is that a member could get away with keeping the points accidentally deposited into their account. In fact, many seem to be transferring the points out right away hoping that helps them abscond with their sudden loot.

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American Airlines New Uniforms are Absolutely Underwhelming

Dec 18 2015

The uniform process is almost complete, and most of the pieces have been unveiled in the airline’s employee newsletter.

They need one uniform for legacy US Airways and American crew. And they’re due for an update. These strike me as fine. And certainly better than a photo leaked at the beginning of October. This should let them ‘move on’ from the uniform issue, though there’s little distinctive about it.

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Amazon Plans to Start Its Own Airline

Dec 18 2015

I remember when you used to go to Amazon.com to buy books.

They built their e-commerce model and expanded to where you can buy almost anything. They’re not a book seller, they’re a seller, and their advantages are ease, reliability, and comprehensiveness.

Now they appear on the verge of building out their next business: a cargo airline based in Wilmington, Ohio.

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Delta Sees the End of First Class Upgrades in 2018

Dec 17 2015

Delta made a number of very revealing comments at today’s Investor Day. Their upsell plans, and vision for the future, paint very clearly the end of elite upgrades. And they’ll say as much — 80% of first class seats will be paid for in some way (upsells) and customers will have to buy exactly the product they want.

A financial analyst even asked the logical question of whether upgrades will be at best to extra legroom seating. And Delta didn’t deny it.

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