Here’s the list of changes and new features that are part of the AwardWallet new beta.
If you want in on the beta, first sign up for AwardWallet if you do not already have an account, and then use this upgrade link.
by Gary Leff
Here’s the list of changes and new features that are part of the AwardWallet new beta.
If you want in on the beta, first sign up for AwardWallet if you do not already have an account, and then use this upgrade link.
by Gary Leff
I spent a good bit of my work day on Saturday in the American Airlines club on the B concourse of the Phoenix airport.
The lounge is one floor up in the terminal between gates B5 and B7, and is one of three American clubs in Phoenix (the other two are on the A concourse, one of which is currently closed for renovations.
The staff were exceptionally friendly and welcoming. The only negative I’d offer is that as legacy US Airways employees they are working off of a much more automated version of the airline’s reservation system than some legacy American agents — so they may not be able to work some of the miracles during irregular operations that I’ve experienced in American clubs in the past.
by Gary Leff
This is credit to One Mile at a Time who points out that Etihad is opening 6 or more first class seats on most of its US departingi flights for next summer.
Etihad offers first class from New York JFK, San Francisco, Washington Dulles, Los Angeles, and Dallas.
by Gary Leff
Independent lounge networks, not affiliated with an airline, can be quite nice. Take the Airspace Lounge in San Diego or any of the Centurion lounges. Most contract lounges around the world though, not so much.
In the world of ‘not so much’ I think Phoenix’s The Club lounge is even ‘less so much’. Here’s why.
by Gary Leff
Passengers in the baggage claim area of the Lisbon airport early Monday morning were being shown something often restricted to pay per view (or the internet).
The television above one of the carousels was running porn.
by Gary Leff
Scott McCartney covers the new IdeaWorks study of hotel loyalty program value for the Wall Street Journal.
This effort seeks to determine the rebate value that your spend has with the largest hotel loyalty programs, and estimate the value of a hotel point.
They come close to offering reasonable estimates of the value of points from IHG Rewards Club, Hilton HHonors, Starwood, and Marriott (although they slightly overvalue those points).
by Gary Leff
The most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
by Gary Leff
A flight was delayed 11 hours after a passenger became unruly, stripped naked, and requested sex from a flight attendant this past Saturday.
Rumor has it the passenger in question lacked elite status in the low cost carrier’s frequent flyer program and was thus requesting benefits he wasn’t entitled to without ancillary fees.
by Gary Leff
On Sunday a 24 year old attacked another passenger, was restrained, got sick and then died on an Aer Lingus flight from Lisbon to Dublin. The flight diverted to Cork, Ireland.
The most common reaction to the story was this was patient zero in the coming zombie apocalypse. We now know a lot more about what happened on that flight.
by Gary Leff
The 58 year old man who tried to stop a United flight in August because he was late trying to get to his 40th high school reunion in Ohio pled guilty to “misdemeanor tampering.”
It turns out there’s video…
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »