A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
During the United Airlines third quarter earnings call the carrier announced that they would not be making changes to their elite program. Normally the lack of changes aren’t noteworthy, but it’s been a big question from members since Delta has announced big changes and even in the face of backlash has merely suggested they rolled changes out too quickly not that the changes themselves were a mistake.
The new Denver lounge is in terminal C between gate 30 and 32. It’s 6,000 square feet with seating for 114 people, and is open 4:30 a.m. – 11:30 p.m.
Prior to the Durbin amendment, 76% of checking accounts were free. That declined to 39% in 2012 after the rollout of the Durbin amendment and recovered slightly to 46% in 2022. Cramming down the debit revenue stream for banks will certainly benefit retailers, but we’ve seen that it isn’t paid for entirely by banks but by consumers through higher fees.
Hilton Houston Post Oak by the Galleria has backed out of hosting the “Seize the Moment US Campaign for Palestinian Rights National Conference” planned for October 27 – 29, which was set to be keynoted by Representative Rashida Tlaib, a Palestinian American congresswoman and member of ‘the squad’ known for her opposition to Israel.
The airline used to brag about its involvement with the Kariba project in Zimbabwe. Bloomberg‘s Matt Levine calls the folks involved “ESG Consultant[s] But Evil.”
A Choice Privileges Diamond member filmed himself being kicked out of a Sleep Inn hotel. The front desk clerk tells the man, “You called me a b—- and you’re an absolute nobody. A piece of.. You’re scum. You’re nothing. You can leave.”
The man says he’s leaving, turns his phone around to point it at himself, and declares “This is how they treat their Diamond members.” Why yes, when you call the front desk clerk vulgarities it very much is. The amazing thing is that the man shared the video to TikTok (though since removed it) as though the exchange made him look good?
On the one hand, it isn’t the airline that left the loaf. On the other hand, the customer didn’t get what they expected. Does the airline owe at least a partial refund, or like the contract of carriage says it’s just transportation from A to B with no promises there won’t be this sort of exposure along the way?
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
An easyJet flight from Tenerife, Spain to London’s Gatwick airport was cancelled on Sunday night after a toilet incident. Passengers and crew discovered someone had gone number two on the lavatory floor.
Flight 8054 had already gone from bad to worse. It was delayed over three hours when passengers had
to be moved from one aircraft to another. A smaller second plane meant that the sold out flight was overbooked, and easyJet was offering 500 euro vouchers for anyone that would volunteer to take a later flight. Everyone would later find themselves on a later flight.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
