Sep
18
2023
The girl took a photo of what’s apparently the flight attendant’s iPhone stuck to the toilet in the lavatory with maintenance stickers.
Flight Attendant Placed iPhone Camera In Lavatory To Record Female Passenger
American Airlines Has A New Policy For Where Musical Instruments Can Sit On A Plane
Sep
18
2023
Department of Transportation rules are clear about airlines accommodating musical instruments on board their aircraft. But these rules aren’t often well-understood.
Bride Walks Down Aircraft Aisle With Crown Made Of Snacks And Toilet Paper Bouquet [Roundup]
Sep
18
2023
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Interesting: Here’s The Receipt For Purchase Of An Ex-US Airways Boeing 737
Sep
18
2023
When airlines purchase planes new they usually pay about 50% of ‘list’ price. But what about used aircraft? And how do airlines actually pay for their purchase?
A receipt has surfaced for an actual used aircraft acquisition – Swift Air’s $8 million 2014 deal for then-29 year old ex-US Airways Boeing 737-400 registration N418US.
Hyatt Hotels Increasingly Getting Away With Not Cleaning Rooms
Sep
17
2023
Hotels are ignoring chain rules. Guests book properties assuming they’ll get what the brand promises, and then the individual property doesn’t deliver, choosing to cut costs instead. That devalues the brand, while helping the bottom line of the individual hotel.
This often manifests in properties skimping on or ignoring elite benefits like breakfast. But it also covers housekeeping. And it’s certainly not limited to the best-known offender, Marriott.
How United And American Can Capitalize On Delta Squeezing Its Best Customers
Sep
17
2023
Customers in competitive markets should be looking at what makes the most sense for their travel. Maybe they should still fly Delta, as a free agent, and just not earn on a Delta credit card. Maybe they should take a fresh look at other airlines. Status matches make that easier.
Southwest Airlines: Internal Document Shows Why They Believe They’re Better For Customers
Sep
17
2023
Southwest Airlines has given its employees a refresher on why they have the most “customer friendly policies.” Noting that competitor airlines have made changes to offer no change fees on most fares, and free same day standby in some cases, Southwest presents itself as the leader and only airline offering customer-friendly benefits in ‘every category’.
Naturally the chart is misleading – but it also leaves out the most important customer benefit, something that Southwest never markets, and therefore that passengers don’t usually realize sets them apart.
Passengers Who Joined Mile High Club Just Met At Airport
Sep
17
2023
We now know more about the easyJet flight incident. It was headed to Ibiza on the man’s 23rd birthday. He works as a car salesman. He only just met the woman at the airport for the first time. And his mother saw the video on television.
$16 M&Ms, New York Airport Shops Still Flouting Pricing Rules [Roundup]
Sep
17
2023
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Delta Customers Want SkyMiles Changes Reversed. Similar Efforts Have Worked Before.
Sep
16
2023
This week Delta announced major changes to how SkyMiles elite status is earned, and to how people can access their club lounges.
There are consumer movements on Flyertalk and on Reddit to try to get Delta to reverse these changes. Similar efforts have worked before.
