Once you’re on the bus you can usually be confident that you’ll at least make the plane. I’ve never seen passengers miss a flight once on the bus.
Yet somehow Indian low cost carrier Go First boarded passengers on a 1058 mile flight from Bangalore to Delhi onto a bus and then forgot them. Reportedly 55 passengers were left behind. Four buses were used for the flight, but only three bus loads of passengers actually made it into the cabin.
There’s no current first quarter promotion from Hyatt that all members can take advantage of across their brands. However Hyatt is running a series of targeted promotions. You can check whether you’re eligible, and offers include free night certificates, suite upgrade awards, bonus points and triple points.
Dubbed United NEXT, the fleet plan was ambitious and positioned the airline as a more premium airline. And then… nothing happened. A year and a half passed and they didn’t actually do any of the retrofitting of their existing planes to offer more premium seats, seat back TV with bluetooth, and fast internet as they’d promised. There was hand waving about supply chain.
That’s finally changing.
Right now there’s an amazing transatlantic business class deal originating in Europe. You can book business class roundtrip itineraries for less than $500. And this is amazing for people in the U.S., too – just book an award ticket or cheap coach fare to Europe, then book a series of roundtrips that start in Europe. At this price, why not go more than once?
You can fly across the British Airways network to places like New York; Washington DC; Austin; Las Vegas; Philadelphia and Seattle. And you can start in cities like Dublin; Paris; Nice; Bucharest; Dusseldorf; and more. Try your favorite European cities and British Airways destinations in the U.S.
By putting the bed on top of the sofa, Marriott is able to offer smaller rooms with the same features. And smaller rooms mean more rooms in a hotel. That’s good for revenue, and will let them compete for owners looking to maximize revenue per square foot of their real estate.
The open question is how guests will receive the idea.
Tom Hanks introduced the world to the story of Mehran Karimi Nasseri, the man who spent 18 years living in Paris Charles de Gaulle airport’s terminal 1, in the film The Terminal which also starred Catherine Zeta-Jones and Stanley Tucci.
People do get stuck in airports in immigration limbo. One issue that’s come up is the result of Russia’s invasion of Ukraine, and Russians that have fled the country to avoid being drafted as cannon fodder in Putin’s war.
Southwest Airlines had a remarkably bad holiday period. As a result perhaps two million people had their travel interrupted, and the airline will report a loss for the fourth quarter. Their operations have recovered, but they have the daunting task of investing to make sure such a long tail event doesn’t repeat itself, and to convince customers to return.
Return they will, in part because there are things that Southwest Airlines does incredibly well, something that’s easily forgotten in the fog of how bad the last week and a half of 2022 was for the carrier and its customers. In fact, there are 8 reasons you should still fly Southwest Airlines.
Thailand was set to re-institute a vaccine requirement for passengers arriving into the country effective Monday, January 9. When this was first announced, I described it as “confusion reigns.” And in an update that can only be described as ‘very Thai’ this policy was rescinded on.. Monday, January 9.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A confluence of events, from weather to staffing to technology, combined to drive the meltdown which will cost Southwest more than more investment would have, in other words it’s a story of management error more than greed. Management lost free cashflow rather than increasing it.
It’s a tragedy for people whose holidays were ruined, but it’s not an easy story about industry consolidation (this didn’t happen because Southwest bought AirTran) or ‘financial capitalism’ (until the meltdown Southwest was the story of a company that’s highly unionized with a great culture). Trying to make it an allegory for a hobby horse doesn’t work when the facts aren’t there.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
