In an 8-K filing with the SEC in advance of the Delta Air Lines fourth quarter earnings call, the carrier revealed three data points about SkyMiles and the importance of their partnership with American Express. More people are getting the card than ever and American Express is the largest single contributor to their profits.
Elite frequent flyers in each airline’s program have benefits like extra legroom seats, not just the usual priority check-in, baggage and boarding benefits. And for nearly two years upper tier elites have been able to upgrade when traveling on the other airline.
Now, quietly – neither airline has sent out an announcement – the upgrade benefit has been extended to more frequent flyers.
Singapore Airlines frequently makes plenty of award space available towards the end of its booking calendar. If you’re searching 9 or more months in advance you have a good shot at finding a plethora of options, although right now there’s good close-in availability as well.
I want to make a few additional points though.
There’s another way to combine miles and that’s literally to move the points from one account to another. Airlines usually charge a fee for this. But British Airways has cut theirs by 90%.
We now have full detail on stores earning 5% back: JCPenney; Aeropostale; Brooks Brothers; Nautica; Forever21; Reebok; Eddie Bauer; Lucky Brand (brands earn 5% at Simon malls and online) as well as gilt.com, ruelala.com, and shoppremiumoutlets.com. 3% and 5% categories are capped at $10,000 spend annually.
Southwest Airlines expects the cancellation of 16,700 flights over the holidays to cost them up to $825 million though the exact amount depends on how much passengers seek reimbursement for after having to find other means of travel – and how much Southwest actually approves in claims.
While the Department of Transportation is pressuring Southwest not just to provide the refunds, but also to do so quickly (noting that credit card payments must be refunded within 7 days), the sheer volume of requests is taking time to work through and also invariably means that some passengers get stuck in a Kafkaesque bureaucracy.
On December 31, a passenger waiting for an American Airlines flight at Dallas – Fort Worth’s gate E22A walked behind the counter, and starts typing on the computer – and taking photos. When confronted over this, he initially claimed to be “Homeland Security.” The Department of Homeland Security doesn’t just walk up to computers and start typing. He was asked for ID, and changed his story. Police were called.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Starting February 3, Delta Air Lines is banning employees on nonrev travel and who are traveling on company business from accessing their lounges. Delta acknowledges the “lines out the door” of their clubs and that this includes “360 and Diamond Medallion Members – waiting for seats once inside” and says they’re eliminating access for employees who pay for membership in order to “ensur[e] our most loyal and valued customers have adequate access.”
You can often still move hotel points to airline miles, but some programs actually let you move airline miles into hotel points. By offering transfers in both directions this does create the opportunity to launder airline miles through hotel programs from one airline to another as well.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
