You Must Have Been Really Bad To Hotel Workers Because Marriott LAX Raised Their ‘Worker Protection Surcharge’ 29%

Jan 23 2023

When the Marriott LAX rolled out this extra charge ‘to protect their workers’ it was $10.72 per night. Two months later they’ve already increased the fee to $13.87 per night – a 29% increase.

At 1004 rooms, this hotel has the potential to generate $5,082,800 per year with their new Worker Protection charge. They aren’t required to spend the money on worker protection (indeed they won’t). Even at 80% occupancy that’s $4 million a year, most of which goes to the hotel’s bottom-line.

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American Airlines Pilot Union Trying To Cover For Crew In New York Near-Disaster

Jan 21 2023

On January 13, an American Airlines Boeing 777 headed to London taxied on the wrong runway as a Delta 737 began its take off roll. This was nearly a disaster of epic proportions, as the American jet crossed right in front of Delta, and the Delta plane hit the brakes.

The Delta flight stopped less than 1000 feet from where it would have intersected with American’s plane. The transatlantic 777 didn’t follow air traffic control instructions. It nearly caused a disaster. And now the Allied Pilots Association is running interference in the media.

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Hyatt Guest Charged $11,212 After Cancelling An Award Stay 58 Days In Advance

Jan 21 2023

I’ve written about the risk you run booking an award stay with Hyatt or Marriott, that if you cancel after the cancellation deadline (say, for instance, your flight is cancelled) you don’t lose your points – you lose a cash forfeiture amount instead.

And your cash penalty can be really high. Most people think you lose your points if you make a points reservation and fail to cancel by the deadline. But that’s not how it works.

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