Over the weekend the operation of Southwest, American, Spirit, JetBlue and Delta all melted down. There was bad weather in Florida, and some IT issues, but things were systematically worse than one would expect even given these issues. United was relatively spared.
Getting through to airlines was nearly impossible. Delta has recently made it harder.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
To much fanfare American AAdvantage announced that its elite members would have access to JetBlue extra legroom ‘Even More’ seats if available at check-in.
In fact it is not available to AAdvantage elites at check-in 24 hours prior to departure, it is only available at the airport when booking codeshares.
I’m a frequent critic of American Airlines but I was very impressed with their domestic catering earlier this week. I wrote separately about breakfast on a 1500 mile flight. I’m now returning to talk about dinner on the way back. It was an improvement over what American Airlines was serving pre-pandemic.
I’m genuinely thrilled to know that I won’t go hungry on a flight if I don’t have time to eat running to the airport or running between connections.
Step inside American Airlines Flagship First Dining at New York JFK and you’ll forget for a moment that this is an airline’s lounge. You’d even forget you’re at the airport, except for the floor to ceiling glass views over the tarmac. The space is serene. The service is excellent. And they’re serving food you’d be happy to eat in a nice restaurant.
It’s even better than when it first opened, and reasonably draws comparisons to first class offerings from Lufthansa in Frankfurt and Air France in Paris.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American Airlines ticket credits from during the pandemic have been extending out to September 30, 2022. Flight credits from cancelled tickets are also have their expiration dates extended. And, apparently, the process is taking up to a week. American has taken access to these credits offline from member online wallets until April 8.
More variable wait times for Uber and Lyft, security lines stretching out the door, and airline telephone wait times stretching into the hours. Here’s how to beat the ‘new travel normal’ and even have your coffee in hand right after you breeze through security.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
