Air India has had several rat incidents and recently a bat was found in business class.
Now an Air India Delhi – London flight had to be delayed as a swarm of ants were found in the business class cabin.
by Gary Leff
Air India has had several rat incidents and recently a bat was found in business class.
Now an Air India Delhi – London flight had to be delayed as a swarm of ants were found in the business class cabin.
by Gary Leff
Amazon is now shipping packages for the US Postal Service and starting to roll out “logistics as a service” to companies in the U.S. and rolling out its lower-cost competitor to UPS and FedEx over the next year and a half.
by Gary Leff
There’s a new Chinese airline forming out of Hong Kong, expected to partially launch in four weeks, with an explicit aim of celebrating – and fostering – the turn of Hong Kong away from the west and towards the Chinese Communist Party.
Greater Bay Airlines plans to make its inaugural flight – a charter to Beijing – on October 1, the 72nd anniversary of the Community Party takeover of China.
by Gary Leff
Airport concessions can be high-priced. But the bigger challenge is that so many of them remain closed as concessionaires struggle to find employees (and the airport works hard to keep wages down). That means fewer places to buy snacks and long lines for the places that are open.
One man has stepped into the breach, sensing an entrepreneurial opportunity.
by Gary Leff
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
by Gary Leff
A month ago a young woman says she was shamed by Alaska Airlines over her crop top. Now another woman has taken to TikTok to post video of her police interrogation after being removed from an Alaska Airlines flight over her top. In a second video she shows she’s traveling on a later flight, wearing that same top.
by Gary Leff
Several hotel franchisees are suing IHG making two basic claims, they’re required to buy supplies from the company at significant markup and they’re getting cheated by IHG Rewards.
by Gary Leff
When an airline tells you they aren’t going to do as much for you in the event they delay or cancel flights – even when it’s their fault, not the weather – you should take the message loud and clear.
by Gary Leff
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
by Gary Leff
An airline’s CEO gets unlimited free travel, naturally. But United Airlines CEO Scott Kirby is unique. He and his family don’t just get to fly United for free. They can fly as much as they want on American Airlines, any flight in any class of service, as well.
That’s because Kirby was let go as President of American Airlines and immediately became President of United – in a move I hoped at the time would make both airlines better (it’s benefited United). This paved the way for Kirby to become CEO at United.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »