A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Uber Still Extending Elite Status
The odd thing is that Uber hasn’t told me they’ve extended my status. It’s a great opportunity to capture loyalty with members but the program doesn’t bother to communicate. Which is just another sign that Uber has largely given up and is almost indifferent to its loyalty program. They know they have good customers they want to keep, but they’ve consistently devalued the elite program which was only modestly rewarding to start with.
There’s One Thing CEO Doug Parker Wishes He Could Change About American Airlines
At this past week’s Crew News employee forum with American Airlines CEO Doug Parker, a pilot asked if there was one thing Parker could change tomorrow about the airline, just getting it done so it’s different, what would it be?
At Wits End Over Bad Passenger Behavior, American’s CEO Declares “The Customer Is Not Always Right!”
Doug Parker says that American Airlines has been investigating 1 in every 300,000 passengers for an airline ban – about two people per day that they “have to decide if they can ever fly American Airlines or not.” That’s a five-fold increase.
Chief Operating Officer David Seymour shared the plan for what’s next: getting government to crack down on airport alcohol sales.
The Airline Business Travel Problem Is Real And Deep
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Friday Night This Miami Passenger Assaulted An American Airlines Employee – And Gate D23 Itself
On Friday evening an American Airlines passenger assaulted an employee – and gate D23 itself – in a viral altercation with multiple onlookers filming. The employee remained remarkably calm even as the maskless perpetrator hurled projectiles, insults, and his fists – stormed off and then returned to heap more abuse.
Turkey Strikes Deal For Control Of The Kabul Airport
To show just how complicated things are, though, the previous government of Afghanistan had negotiated a deal with a UAE-based group to operate the airport and “[t]he Taliban will need to cut a separate deal with them.”
The deal gets Turkish President Erdogan a bargaining chip with the West, and also helps avoid Turkey being the recipient of refugees (as they are from Syria) and gives them control of the drug trade out of Afghanistan. Put another way, Turkish control over the airport probably makes continued expatriation of Afghans possible while also being a bad result in greater Turkish influence in the region as well as inside NATO.
Here’s The Future Of The American Airlines Philadelphia Hub
Brian Znotins, American’s Vice President of Network and Schedule Planning, laid out the airline’s vision for Philadelphia – which is many ways is what is was before the pandemic. Even though American will be able to support more transatlantic flying from New York JFK with their JetBlue partnership, Philadelphia will remain their primary connecting gateway to Europe.
And with smaller and more fuel efficient Airbus A321XLRs coming into the fleet they’ll be able to serve summer seasonal Europe destinations year-round – and more destinations than they’ve served in Europe as well.
Supreme Court Eviction Ruling Makes Clear Airline Mask Mandate Is Illegal
This opinion’s key passage makes the exact argument I’ve offered on this site for why CDC authority – on which the TSA mask rule relies – isn’t as broad as the administration claims and upon the mask rule rests.
American Airlines Reservations Agents Are Confused About Lounge Access On Hawaii Flights
If an airline’s agents can’t make sense of a policy it is probably too complicated a policy.