Hyatt’s The Driskill hotel in Austin is old Texas. It first opened in 1886, owned by cattle baron Jesse Driskill. The next year the hotel in the state’s capitol hosted the inaugural ball for Governor Sul Ross, and subsequent governors’ balls have been held there since.
This week a 77 year old guest on the property, who had stayed for 16 days, set fire to his room before checkout. He then went to the airport, and caught his flight to Houston.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Hilton announced a new food and beverage benefit that replaces breakfast at U.S. hotels starting in July and running through the end of 2021. They will offer a food and beverage credit for use any time at the hotel, including in-restaurant, for grab and go, or for room service.
That sounds great in theory – you can take your meal as it’s most convenient to you. However the devil is in the detail of how much that credit is for.
The CEO of Qatar Airways, Akbar Al Baker, is the new Chairman of the oneworld alliance. This is such a strange choice.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Hilton actually is actually introducing an on property food and beverage credit for elites, to replace their breakfast benefit, for early July, 2021 through the end of the year.
This applies at full-service, lifestyle, and Hilton Garden Inn properties in the U.S. only.
There are several scary stories out there about a coming frequent flyer apocalypse, but an underlying truth remains.
Now that airlines have moved towards more revenue-based redemption pricing, award price inflation is baked into the model. As demand rises and prices go up, so too do award prices for much of an airline’s inventory. And travel has picked up.
If I ever became President the first thing I’d ask is about UFOs. It turns out I have something in common with Barack Obama, who asked about UFOs once he was sworn in. Because you’re President, you get to find out all of the secrets like Area 51. So why wouldn’t you?
United Airlines flight attendant Jonathan Ray tested positive for Covid-19 in April 2020. He landed at Newark airport and checked into the Marriott Courtyard Wilmington Downtown to quarantine.
The property reported the twenty year airline veteran’s behavior while on property to United. He was suspended from his job and then terminated. And he’s suing – Marriott – for interfering with his employment relationship.
In the fall top American Airlines executives – including President Robert Isom – started cold-calling their best customers “to find out who it is that’s traveling and still earning elite status throughout the pandemic.”
Recently several top American Airlines AAdvantage elite members have reported getting calls scheduled with Rick Elieson, the head of the AAdvantage program. In one of these calls he leaked some great information!
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
