Sunday morning an employee was assaulted at the Red Lion Suites Governor Hotel as at least a dozen armed people entered the property carrying axes, knives and batons. The rest of the hotel’s staff fled for the basement.
The coordinated assault was done by hotel guests with reservations. The group, Oly Housing Now, booked 17 rooms at the property and put homeless individuals into them – and physically occupied the 4th and 5th floors.
American Airlines told employees this afternoon that they plan to send WARN Act notices to 13,000 team members on Friday. This starts a 60 day clock to furloughs. It doesn’t mean 13,000 people will lose their jobs in early April – it means that American plans to reduce its workforce again, and that up to 13,000 people could be laid off.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The CDC accepts antigen tests, and results can be provided in less than 30 minutes. If we want everyone tested for travel (or for any other activity) we need to make testing convenient and inexpensive. If you’re going to fly, show up at the airport, get tested, and go.
I shared a week and a half ago that American Airlines was selling off wine that it had in storage with fewer flights and customers in premium cabins. American partnered with Vinesse, a company known for offering lots of frequent flyer miles to reward customers’ buying bad wine, to handled the sales.
At American’s “State of the Airline” event following Thursday’s earnings call, Chief Customer Officer Alison Taylor was asked about the program, and joked that there must be a correlation between her being Australian, and being asked to talk about alcohol.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American Airlines says they have too many employees to service passenger demand. The latest round of subsidies allows them to furlough again April 1. They haven’t sent out WARN Act notices yet. So they continue to being flight attendants back in for duty, with 1000 more told to begin April 1. They could find themselves working for just a matter of days.
Hotels.com is offering fictional booking confirmations. If you’re not traveling anywhere, that doesn’t mean you can’t book a stay – without cost and without risk. And it doesn’t mean you can’t book a stay for someone else that they don’t have to travel for.
What Hotels.com wants you to do is send a fictional hotel booking to an ex- for a stay in a dumpster. Wait, what?
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
I have to give a lot of credit to Capital One for owning up to this, and in the process teaching me something about their debit cards I didn’t know before.
An African American passenger, checking in for an American Airlines flight at a kiosk in Charlotte, got hit with what they saw on their statement as an ‘African American service charge’ for their checked bags. It was an awkward coincidence involving data matching and good intentions.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
